My first post, I trust this is the right area. Any advice welcome with this issue.
I’m trying to set up a Yale touchscreen digital deadbolt with a Zigbee module.
Challenge one, when connecting with Smartthings it just showed up as “Thing” with no options to do anything with it in the Smartthings app.
Having done a search on the forum I found a post which said I needed to change the device type to Zigbee Lock. Did that and I now get the option to unlock / lock.
First problem solved.
Now, if I unlock through the app it dutifully unlocks the door, however the status doesn’t change to unlocked and after a few seconds I get a message saying a network or server error occurred try again later. The door does indeed unlock though.
I’ve put the live logging mode on and this is what is occurring when I give a command to unlock
I’ve done a factory reset on the Yale and repaired with Smartthings a couple times now and still getting the same result.
Any advice, based on the logs, whats occurring? Faulty lock, faulty Zigbee module?