Yale Connexis L1 Battery change


#11

that isnt my lock it has a different way to reset - which invloves removeing the lock completely if memory serves

just not sure why its battery is running down so quickly


(www.rboyapps.com - Make your home your butler!) #12

That’s just a bad z-wave module it’s a known issue with yale locks, it happens sometimes but I’m surprised that Yale’s taking so long to respond to you. Usually they’re pretty responsive.


(John Crighton) #13

I’ll chime in here as I took recent delivery of the Z-Wave module 2.

If the module is in place, batteries last between 3 and 5 days with normal use. I’ve already had to do the 9v battery trick once (I had the foresight to leave one in the shed).

No problems since removing the module. I’m tempted to send it back, Yale haven’t responded to any enquiries so far.

That said, I haven’t tried a reset (although I did reset it a couple of times on installation).


#14

well another 4 days past and still no response from Yale first logged date 1st feb- very poor service

ill log a new ticket on the web


(John Crighton) #15

You’d do better calling them. I did so this afternoon, they seemed surprised nobody had got back to me.

Before I even mentioned ST, they mentioned it to me. They seem to be able to correlate the battery issue with an ST firmware revision, and have asked me for some information. They appear to be building some evidence in order to approach Samsung.

The more people they are aware of with the issue the better.


#16

hi

Finally got hold of Yale, had no response from emails and finally got to speak to someone
as reported before by other members Yale are aware of the issue and they believe its the ST firmware thats causing the fault, and are waiting on a firmware update fro ST to fix , he also said module is fine and no need for me to update to zwave mod 2 , so now i think i have to wait for a fix to the firmware


#17

I asked Yale about the reset and they said it wont make any difference and connexis is awkward to reset as well - but who knows


(John Crighton) #18

I found the problem eventually to be the Smartthings stock device handler. I switched to RBoy’s DH and it works well and does not drain the batteries.

Unfortunately the module is not working at the moment, and I’m getting a replacement. However once I have that I’m confident that combination will be good.


#19

Hi
Is the new device handler costly?
Do you have a link


(John Crighton) #20

Link: [RELEASE] Universal Enhanced Z-Wave Lock, Schlage Lock, Yale Lock, Kwikset Lock, IDLock, DanaLock, August Pro and Samsung Lock Device Handler with Alarm Control, Notification, RFID, Door Sensor and advanced features

He asks $20 for a year, or $35 for lifetime access to all of his handlers and smartapps.


#21

finally got a response form Yale

This issue is on the Samsung side, we advise speaking with SmartThings consumer support to see if there is an update available for your hub.

Regards,

odd that i haven’t had a battery issue since i took the module out - so it would seem that the module is causing the issue - whether that be Yale or smartthings i have no idea

so looks like the only way to get it to work properly is to pay up for DH, or wait for Smartthings to do an update


(John Crighton) #22

I’m not so sure about that now. I’m still experiencing the battery drain with the alternative DH.

I believe the improved battery life I was getting was down to the module losing connection to the hub.

I suspect that having the module installed but not connecting to ST might not give the issue, which I’ll try next.


#23

ok let me know how you get on

doesn’t look good that we cant get the module to work with ST without it draining the batteries


#24

anyone know of any different door locks that actually work for a long time with ST, don’t want to keep replacing the batteries on the lock because the module and ST cant work well together


(John Crighton) #25

My setup is now working well. The only change I’ve made is to prevent Alexa seeing the lock. I’m getting much better battery life.


(Louis Chan) #26

So problem is only with Alexa? Anyone have battery issue without Alexa or with Google assistant?


#27

you say much better - any ideas on battery life length or too early to say

will remove yale from my alexa and try again


#28

without alexa and no module in my yale lock , the lock has lasted a few months without any issues with batteries
i cant actually recall when i changed them last.


(John Crighton) #29

Too early to say for me. I used to get less than a week, but I’m in week 3 now with no problems.

Alexa doesn’t seem to be a general problem (others are OK) but it seemed to make a difference to me. Either that or something else has changed.


#30

ok at least its a start

ill set mine up today again and delete the device from alexa - didnt use that option anyway and monitor it - ill also put new batteries in today and see when it runs out