# Yale Connexis L1 Battery change **URL:** \ **Category:** Connected Things\ **Created:** [December 2, 2017, 9:51am UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227 "2017-12-02T09:51:03Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![RobC20](https://avatars.discourse-cdn.com/v4/letter/r/8edcca/32.png) [@RobC20](https://community.smartthings.com/u/RobC20)\ **Post date:** [December 2, 2017, 9:51am UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227/1 "2017-12-02T09:51:03Z")
HI I have had my yale L1 working for a couple of months now and i checked yesterday and the battery was showing 1% so I swapped the batteries in about 20 seconds (max time batteries weren’t in door) and now smartthings cant see the lock - shows as unavailable Am I right in thinking i need to move the hub to the door again and reconnect to the hub? As this would be very annoying as i would have to move a hub and find another 10m ethernet cable just to get the door to register again - everytime the batteries need changing any suggestions without doing this to get it to show again thanks ---
**Author:** ![RBoy](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/rboy/32/62677_2.png) [@RBoy](https://community.smartthings.com/u/RBoy)\ **Post date:** [December 3, 2017, 9:05pm UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227/2 "2017-12-03T21:05:17Z")
A good long term solution, make sure the lock is no further than 20ft from the nearest repeater. Try to reboot the hub and do a z-wave repair ---
**Author:** ![RobC20](https://avatars.discourse-cdn.com/v4/letter/r/8edcca/32.png) [@RobC20](https://community.smartthings.com/u/RobC20)\ **Post date:** [December 4, 2017, 8:31am UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227/3 "2017-12-04T08:31:41Z")
hi my main hub is no more than 20 feet from the lock, the only way to get it to register again was for me to move the hub closer and remove the new batteries on the lock and then it finally registered again within the HUB very odd ---
**Author:** ![RBoy](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/rboy/32/62677_2.png) [@RBoy](https://community.smartthings.com/u/RBoy)\ **Post date:** [December 4, 2017, 11:55pm UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227/4 "2017-12-04T23:55:03Z")
If you don’t have any repeaters consider investing in one, it’s a big difference to the mesh quality ---
**Author:** ![RobC20](https://avatars.discourse-cdn.com/v4/letter/r/8edcca/32.png) [@RobC20](https://community.smartthings.com/u/RobC20)\ **Post date:** [December 5, 2017, 7:27am UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227/5 "2017-12-05T07:27:56Z")
hi i dont have repeaters as such i do however have a BT home wifi setup which gives perfect coverage everywhere but the Yale lock still wouldn’t connect - but all sorted now so no worries ---
**Author:** ![RobC20](https://avatars.discourse-cdn.com/v4/letter/r/8edcca/32.png) [@RobC20](https://community.smartthings.com/u/RobC20)\ **Post date:** [January 19, 2018, 9:01am UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227/6 "2018-01-19T09:01:52Z")
well the batteries have run down all ready and back to the same mess to try and get the lock registered in Smartthings i really dont know whats going i would have thought the batteries would last more than 50 days? anyone have sae lock and experiences lock is used probably 10 times a day if not more ---
**Author:** ![RBoy](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/rboy/32/62677_2.png) [@RBoy](https://community.smartthings.com/u/RBoy)\ **Post date:** [February 1, 2018, 12:07am UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227/7 "2018-02-01T00:07:32Z")
The Conexis lock is known to have battery issues with the Z-wave module firmware. Contact Yale support, they’re generally quite good to replacing defective units. One other thing you can try is to “reset” the lock. See your lock manual on how to reset it, if that doens’t help see if Yale can send a replacement Z-Wave module. ---
**Author:** ![RobC20](https://avatars.discourse-cdn.com/v4/letter/r/8edcca/32.png) [@RobC20](https://community.smartthings.com/u/RobC20)\ **Post date:** [February 1, 2018, 8:49am UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227/8 "2018-02-01T08:49:31Z")
ive logged a support ticket with yale and i will see what they say and report back Ill also try a reset of the lock at the weekend and see if that helps ---
**Author:** ![RobC20](https://avatars.discourse-cdn.com/v4/letter/r/8edcca/32.png) [@RobC20](https://community.smartthings.com/u/RobC20)\ **Post date:** [February 21, 2018, 8:02pm UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227/9 "2018-02-21T20:02:45Z")
logged a ticket 20 days ago no response from Yale, chased a week ago via email no response spoke to them today not help at all just going round and round in circles just got another notification from lock today see screenshot below - batteries have been in for 20 days ![27](https://global.discourse-cdn.com/smartthings/original/3X/4/e/4ece7e18329b2d6bd82ee64126b3712053736a54.png) ---
**Author:** ![RBoy](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/rboy/32/62677_2.png) [@RBoy](https://community.smartthings.com/u/RBoy)\ **Post date:** [February 22, 2018, 2:03pm UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227/10 "2018-02-22T14:03:30Z")
Try resetting your lock and see if that helps. [![](https://global.discourse-cdn.com/smartthings/original/3X/a/b/abe4b93c5b8339a15855f52380402fa5431703a9.jpeg "Yale Real Living Touchscreen and Push Button Lever Lock Factory Re-Set") ](https://www.youtube.com/watch?v=5MMtWC9mitU) Also keep in mind that battery level fluctuations are normal, especially as the battery wears down. This is because as you use the lock it draws current from the battery, this causes the battery voltage to drop. The more your use it and higher the current drain the higher the voltage drop. When voltage drops the lock registers a lower battery level. When the lock is left unused for a while, the voltage recovers (when left along for a long while it returns to no load voltage) and hence the lock registers a higher battery %. Essentially as the battery wears down more it has less capacity and the impact of a high current drain causes a higher voltage drop temporarily. This is particularly more susceptible to alkaline and NiMH batteries which have deep voltage curves. If you want to avoid this try using 1.5v lithium batteries which have a very high current capacity and almost flat voltage curve. See this post for an examples of differences in battery voltage curves. > [@\[DEPRECATED\] Blink Camera Device Handler with Motion Sensor, Live Video Streaming, Integration with SmartThings/SHM, Temperature, Signals and Push Notifications](https://community.smartthings.com/t/suspended-blink-camera-device-handler-with-motion-sensor-live-video-streaming-integration-with-smartthings-shm-temperature-signals-and-push-notifications/40535/1157): > > This is the research data we have gathered from Energizer: In general for deadbolt locks it is very advisable to change the batteries when they drop below 50% as they start getting unpredictable with high current draws (like when the motor is used) and can cause a lock shutdown if the voltage suddenly drops too low. See this post image for suggested battery levels thresholds for different devices > [@\[RELEASE\] Low Battery Notification with Customizable Alert/Warning/Monitor, Configurable Thresholds and Device Monitoring Alerts](https://community.smartthings.com/t/release-configurable-low-battery-notification-and-device-monitoring/59780?source_topic_id=74264): > > [Low Battery Notification with Customizable Alerts](http://smartthings.rboyapps.com) On request from many users we’ve built a high customizable low battery notification SmartApp with a built in dashboard. There are some of low battery notifications apps on the community but on request from folks we have custom built this app to include the following features: KEY FEATURES Create an unlimited number of Battery Monitoring Rules/Groups on the fly (and delete them as well) Each group/rule has it’s own battery threshold and list of device to monitor Create custom names for each rule (optional) Dashboard showing status of device battery and highlighting those devices who’s batteries are below the configured threshold Set what time of the day and day of week you want the ap… ---
**Author:** ![RobC20](https://avatars.discourse-cdn.com/v4/letter/r/8edcca/32.png) [@RobC20](https://community.smartthings.com/u/RobC20)\ **Post date:** [February 22, 2018, 2:44pm UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227/11 "2018-02-22T14:44:38Z")
that isnt my lock it has a different way to reset - which invloves removeing the lock completely if memory serves just not sure why its battery is running down so quickly ---
**Author:** ![RBoy](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/rboy/32/62677_2.png) [@RBoy](https://community.smartthings.com/u/RBoy)\ **Post date:** [February 22, 2018, 3:58pm UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227/12 "2018-02-22T15:58:51Z")
> [@RobC20](#): > > just not sure why its battery is running down so quickly That’s just a bad z-wave module it’s a known issue with yale locks, it happens sometimes but I’m surprised that Yale’s taking so long to respond to you. Usually they’re pretty responsive. ---
**Author:** ![John\_Crighton](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/john_crighton/32/95614_2.png) [@John\_Crighton](https://community.smartthings.com/u/John_Crighton)\ **Post date:** [February 26, 2018, 11:40am UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227/13 "2018-02-26T11:40:48Z")
I’ll chime in here as I took recent delivery of the Z-Wave module 2. If the module is in place, batteries last between 3 and 5 days with normal use. I’ve already had to do the 9v battery trick once (I had the foresight to leave one in the shed). No problems since removing the module. I’m tempted to send it back, Yale haven’t responded to any enquiries so far. That said, I haven’t tried a reset (although I did reset it a couple of times on installation). ---
**Author:** ![RobC20](https://avatars.discourse-cdn.com/v4/letter/r/8edcca/32.png) [@RobC20](https://community.smartthings.com/u/RobC20)\ **Post date:** [February 26, 2018, 3:16pm UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227/14 "2018-02-26T15:16:24Z")
> [@RBoy](#): > > ale’s taking so long to respond to you. Usually they’re pretty responsive. well another 4 days past and still no response from Yale first logged date 1st feb- very poor service ill log a new ticket on the web ---
**Author:** ![John\_Crighton](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/john_crighton/32/95614_2.png) [@John\_Crighton](https://community.smartthings.com/u/John_Crighton)\ **Post date:** [February 26, 2018, 7:30pm UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227/15 "2018-02-26T19:30:34Z")
You’d do better calling them. I did so this afternoon, they seemed surprised nobody had got back to me. Before I even mentioned ST, they mentioned it to me. They seem to be able to correlate the battery issue with an ST firmware revision, and have asked me for some information. They appear to be building some evidence in order to approach Samsung. The more people they are aware of with the issue the better. ---
**Author:** ![RobC20](https://avatars.discourse-cdn.com/v4/letter/r/8edcca/32.png) [@RobC20](https://community.smartthings.com/u/RobC20)\ **Post date:** [March 12, 2018, 10:21am UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227/16 "2018-03-12T10:21:17Z")
hi Finally got hold of Yale, had no response from emails and finally got to speak to someone as reported before by other members Yale are aware of the issue and they believe its the ST firmware thats causing the fault, and are waiting on a firmware update fro ST to fix , he also said module is fine and no need for me to update to zwave mod 2 , so now i think i have to wait for a fix to the firmware ---
**Author:** ![RobC20](https://avatars.discourse-cdn.com/v4/letter/r/8edcca/32.png) [@RobC20](https://community.smartthings.com/u/RobC20)\ **Post date:** [March 12, 2018, 10:22am UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227/17 "2018-03-12T10:22:35Z")
> [@John\_Crighton](#): > > e module is in place, batteries last between 3 and 5 days with normal use. I’ve already had to do the 9v battery trick once (I had the foresight to leave one in the shed). > > No problems since removing the module. I’m tempted to send it back, Yale haven’t responded to any enquiries so far. > > That said, I haven’t tried a reset (although I did reset it a couple of times on installation). I asked Yale about the reset and they said it wont make any difference and connexis is awkward to reset as well - but who knows ---
**Author:** ![John\_Crighton](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/john_crighton/32/95614_2.png) [@John\_Crighton](https://community.smartthings.com/u/John_Crighton)\ **Post date:** [March 12, 2018, 10:35am UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227/18 "2018-03-12T10:35:12Z")
I found the problem eventually to be the Smartthings stock device handler. I switched to RBoy’s DH and it works well and does not drain the batteries. Unfortunately the module is not working at the moment, and I’m getting a replacement. However once I have that I’m confident that combination will be good. ---
**Author:** ![RobC20](https://avatars.discourse-cdn.com/v4/letter/r/8edcca/32.png) [@RobC20](https://community.smartthings.com/u/RobC20)\ **Post date:** [March 12, 2018, 10:46am UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227/19 "2018-03-12T10:46:54Z")
Hi Is the new device handler costly? Do you have a link ---
**Author:** ![John\_Crighton](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/john_crighton/32/95614_2.png) [@John\_Crighton](https://community.smartthings.com/u/John_Crighton)\ **Post date:** [March 12, 2018, 4:05pm UTC](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227/20 "2018-03-12T16:05:46Z")
Link: [[RELEASE] Universal Enhanced Z-Wave Lock, Schlage Lock, Yale Lock, Kwikset Lock, IDLock, DanaLock, August Pro and Samsung Lock Device Handler with Alarm Control, Notification, RFID, Door Sensor and advanced features](https://community.smartthings.com/t/release-universal-enhanced-z-wave-lock-schlage-lock-yale-lock-kwikset-lock-idlock-danalock-august-pro-and-samsung-lock-device-handler-with-alarm-control-notification-rfid-door-sensor-and-advanced-features/6241) He asks $20 for a year, or $35 for lifetime access to all of his handlers and smartapps. [Next page](https://community.smartthings.com/t/yale-connexis-l1-battery-change/108227.md?page=2)