Recently added a Yale Conexis L1 (with Z-wave plug in) to my smart home setup and attempted to integrate in to SmartThings. However when I add the device I get a warning for “Not using high security”
Do you have other Z-wave devices in your network? I believe this can be due to some older/lower security level devices, what might be used as a hop through the route to the lock.
@RBoy is the most knowledgeable person around regarding locks and their operation on Z-wave networks. He might can give some insight. Indeed he has a list/table providing information which lock capable to do and what with ST and with current firmware/hardware limitations. Unfortunately I cannot remember the topic or address where it is, but he can help definitely.
I didnt get that message and I’ve got the v2 hub aswell. I would suggest logging on to the IDE and see if the lock is connected direct to the hub as @GSzabados suggests above.
Other than that unless Smartthings have changed something I’m drawing a blank cos mine works fine.
Have you logged in via the web to see if the connexis is directly connected?
I had a problem with a yale contact sensor continuously dropping and I found that for some reason that was connected via a socket as a repeater, connected it directly to the hub and no problem ever since.
Thanks @Automated_House - I’m glad you didn’t say move the lock closer
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RBoy
(www.rboyapps.com - Making SmartThings Easy!)
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You lock hasn’t paired correctly according to your screenshot. Do a factory reset and try again keeping your lock within about 2 ft of the hub while pairing it.
The table that @GSzabados was referring to which compares lock features can be found here at the bottom of the first post:
If you want your lock to use the S2 security (assuming your z-wave module supports it), then you need to select Generic Z-Wave while pairing your lock with the hub (not scan nearby).