SmartThings Community

Xiaomi Temp Humidty won't delete

(Patrick Mjoen) #1

I have a Xiaomi Temperature Humidity sensor that keeps showing up in my devices. It cant be deleted from the app and every time I delete from the app it shows back up a few days later unresponsive… Anyone else see this?

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#2

Does the device still have power? If so it may be trying to phone home, and until you reset it, it will keep trying I believe.

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(Patrick Mjoen) #3

I never installed it and don’t have any Xiaomi devices in my home…

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#4

Ok, well now I’m confused. How do you know it’s one of those devices? Can you provide more information, event logs, etc? I’m assuming you see it in the new app?

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#5

Then it’s a database error in the cloud and support will have to fix it. This does happen every once in a while, there have been a few forum reports over the years. There was one community member who started getting reports from a “dining room sensor” when he didn’t have a dining room. :scream:

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(Patrick Mjoen) #6

Im confused as well… It literally says the device is one of my devices in the app, but shows it is offline. I have deleted 3 separate times and each time a few days later it comes back.

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