New app, my lighting groups seem to come and go as they please, about 5% of the time they show up. Anyone else have this issue?
Also, I’ve tried adding another group and it makes it appear, but then on reload of the app they are all gone again. I have no way under “edit” on the homescreen to show lighting groups, even though I definitely have them.
Last time I was having an issue like this it was due to pihole on my network blocking cloud communications, perhaps I need to whitelist another domain?
I am not sure. I don’t believe it is the pihole causing the issue. Did you whitelist SmartThings.com on it as well as the trackerjs url? I have only seen the piholes blocking Smartapps from loading.
I actually tried disabling just now for 2 mins and got the same result, and no other domains are being called. The weird part is they DO show after I add another one, but rarely if I didn’t just add one.
I have never encountered this issue nor do I remember anyone else posting about it. Definitely open a ticket with ST support. I love mysteries, if you find the solution, do post it in case others are experiencing it.
I have this same problem. AND if I create a new lighting group it cannot have the same name as one of the ones that used to appear (they clearly still exist somewhere). I’ve contacted support about this and a location that appears in the app but not ide, which I can’t delete. So far no help.
I’ve reached out to support@smartthings.com and suggest you do the same. Will report back with any resolution.
I also BOLDED that I had uninstalled/re-installed the smartthings app so we will see if they come back with telling me to uninstall/re-install the app HA!