# Webcore login issues

**URL:** <https://community.smartthings.com/t/webcore-login-issues/162435>\
**Category:** webCoRE\
**Created:** [April 29, 2019, 2:27pm UTC](https://community.smartthings.com/t/webcore-login-issues/162435 "2019-04-29T14:27:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![BBoy486](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/bboy486/32/96682_2.png) [@BBoy486](https://community.smartthings.com/u/BBoy486)\
**Post date:** [April 29, 2019, 2:27pm UTC](https://community.smartthings.com/t/webcore-login-issues/162435/1 "2019-04-29T14:27:22Z")

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I cannot log into WebCore and this seems to happen from time to time. The fix is usually to update the password but I tried in ST Classic and I get the following error when I change the password:

Smartapp:  
Error bad state U able to complete page configuration…

Logs show:  
error physicalgraph.exception.StateCharacterLimitExceededException: State cannot be greater than 100000.0 characters

I am now locked out of WebCore. Any suggestions?

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**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\
**Post date:** [April 29, 2019, 2:36pm UTC](https://community.smartthings.com/t/webcore-login-issues/162435/2 "2019-04-29T14:36:00Z")

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Also post on the webcore forum at [https://community.webcore.co](https://community.webcore.co)

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**Author:** ![BBoy486](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/bboy486/32/96682_2.png) [@BBoy486](https://community.smartthings.com/u/BBoy486)\
**Post date:** [April 29, 2019, 2:42pm UTC](https://community.smartthings.com/t/webcore-login-issues/162435/3 "2019-04-29T14:42:48Z")

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I will but since this is a smart app issue I started here first