# Webcore Broken **URL:** \ **Category:** webCoRE\ **Created:** [November 25, 2019, 1:22am UTC](https://community.smartthings.com/t/webcore-broken/178588 "2019-11-25T01:22:00Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![LadySapphy](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/ladysapphy/32/17702_2.png) [@LadySapphy](https://community.smartthings.com/u/LadySapphy)\ **Post date:** [November 25, 2019, 1:22am UTC](https://community.smartthings.com/t/webcore-broken/178588/1 "2019-11-25T01:22:00Z")
So this week my webcore stopped working. ALL pistons no longer work. I watched the logs, and webcore never shows in there. Any ideas? ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [November 25, 2019, 1:24am UTC](https://community.smartthings.com/t/webcore-broken/178588/2 "2019-11-25T01:24:48Z")
are you able to access the webcore dashboard? have you kept the app up-to-date in IDE? ---
**Author:** ![LadySapphy](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/ladysapphy/32/17702_2.png) [@LadySapphy](https://community.smartthings.com/u/LadySapphy)\ **Post date:** [November 25, 2019, 1:25am UTC](https://community.smartthings.com/t/webcore-broken/178588/3 "2019-11-25T01:25:00Z")
yes, and yes ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [November 25, 2019, 1:26am UTC](https://community.smartthings.com/t/webcore-broken/178588/4 "2019-11-25T01:26:05Z")
which logs …piston logs or IDE logs? ---
**Author:** ![LadySapphy](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/ladysapphy/32/17702_2.png) [@LadySapphy](https://community.smartthings.com/u/LadySapphy)\ **Post date:** [November 25, 2019, 1:30am UTC](https://community.smartthings.com/t/webcore-broken/178588/5 "2019-11-25T01:30:53Z")
I have looked at the IDE logs and the piston logs. It is like webcore cannot see the triggering events. But IDK. Like this one that ties together a lamp to to other lights on a wall switch. I have toggled it a dozen times in the last 30 min, but it never fires. And the piston log is odd too. ![image](https://global.discourse-cdn.com/smartthings/original/3X/1/3/131b8f6b31c7ecb64ecbc978747286314e195b06.png) ![image](https://global.discourse-cdn.com/smartthings/original/3X/b/5/b5ac7e7ee3d5a752783d82d8539aff07ea154c77.png) I have tried rebooting the hub, and power cycling the hub. Action Tiles work as expected. ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [November 25, 2019, 1:34am UTC](https://community.smartthings.com/t/webcore-broken/178588/6 "2019-11-25T01:34:09Z")
open your instance of webcore in the ST app and click on Settings … make sure you did not accidently select Disable all pistons ---
**Author:** ![LadySapphy](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/ladysapphy/32/17702_2.png) [@LadySapphy](https://community.smartthings.com/u/LadySapphy)\ **Post date:** [November 25, 2019, 1:37am UTC](https://community.smartthings.com/t/webcore-broken/178588/7 "2019-11-25T01:37:21Z")
It was not set to. I toggled it on, saved and then togged it back off and saved it again. Still no love ☹ ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [November 25, 2019, 1:39am UTC](https://community.smartthings.com/t/webcore-broken/178588/8 "2019-11-25T01:39:27Z")
used the new app yet? it is also possible to disable it there… click the menu (three bars in upper left of screen), choose smartapps, make sure your instance is not disabled from there ---
**Author:** ![LadySapphy](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/ladysapphy/32/17702_2.png) [@LadySapphy](https://community.smartthings.com/u/LadySapphy)\ **Post date:** [November 25, 2019, 1:42am UTC](https://community.smartthings.com/t/webcore-broken/178588/9 "2019-11-25T01:42:27Z")
Checked there, did the toggle again, still no love ☹ ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [November 25, 2019, 1:44am UTC](https://community.smartthings.com/t/webcore-broken/178588/10 "2019-11-25T01:44:20Z")
OK,one last test. create a new piston. use a timer block… every day at time that is a few minutes from the time you start creating the piston do turn any light on save and see if it works ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [November 25, 2019, 1:46am UTC](https://community.smartthings.com/t/webcore-broken/178588/11 "2019-11-25T01:46:09Z")
actually one thing to check, make sure all the smartapps for webcore are saved and published in IDE ---
**Author:** ![LadySapphy](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/ladysapphy/32/17702_2.png) [@LadySapphy](https://community.smartthings.com/u/LadySapphy)\ **Post date:** [November 25, 2019, 1:47am UTC](https://community.smartthings.com/t/webcore-broken/178588/12 "2019-11-25T01:47:42Z")
OK, I will do that. Also just looked the the Dashboard. It does not see the state of ANY of my devices. ---
**Author:** ![LadySapphy](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/ladysapphy/32/17702_2.png) [@LadySapphy](https://community.smartthings.com/u/LadySapphy)\ **Post date:** [November 25, 2019, 1:48am UTC](https://community.smartthings.com/t/webcore-broken/178588/13 "2019-11-25T01:48:51Z")
They are just trippled checked ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [November 25, 2019, 1:49am UTC](https://community.smartthings.com/t/webcore-broken/178588/14 "2019-11-25T01:49:17Z")
hmmm my suggestion is to post on the webcore forum and tag the webcore\_minions and ipaterson ---
**Author:** ![LadySapphy](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/ladysapphy/32/17702_2.png) [@LadySapphy](https://community.smartthings.com/u/LadySapphy)\ **Post date:** [November 25, 2019, 1:50am UTC](https://community.smartthings.com/t/webcore-broken/178588/15 "2019-11-25T01:50:40Z")
sorry to ask, but do you have the link? ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [November 25, 2019, 1:51am UTC](https://community.smartthings.com/t/webcore-broken/178588/16 "2019-11-25T01:51:51Z")
> **[webCoRE Community Forum](https://community.webcore.co)** > > This is the community forum for the web-enabled Community's own Rule Engine ---
**Author:** ![LadySapphy](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/ladysapphy/32/17702_2.png) [@LadySapphy](https://community.smartthings.com/u/LadySapphy)\ **Post date:** [November 25, 2019, 2:01am UTC](https://community.smartthings.com/t/webcore-broken/178588/17 "2019-11-25T02:01:44Z")
Thanks. Done.