Washing Machine Laundry planner not showing

My samsung washingmachine (WW90K6604QW/EN) has been added to my iphone app ‘Smartthings’. All went oke. It shows up in my app. I can switch my washingprograms, change temperatue etc and even start de washingmachine. One thing I can’t do however is changing the endtime via Laundry planner. Laundry planner simply is no option (not even disabled/greyed out). No button, no slider, just the name of the program. i allready removed the device from the app en re-added it. No change. Location services are allways on. My samsung TV is working without a single problem with the same app.
Who knows a solution for this?

Find support here

Thank you for your reply. I’m afraid this is not a solution. It’s the default way of connecting.


Please check my screenshot (in dutch). I’m only missing the laundry planner option. Does my washing machine need some sort of firmware update?

This forum is for SmartThings users to share their knowledge, this is not Samsung support. Try contacting Samsung Support Product Help & Support | Samsung CA

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