Washer ww80k6414qw

I have integrated washer in app smartthings, but when i can’t create routine or scenes with it

What is the problem?

More details…
The washer does show as a device in Routines or scenes?
Or any error message?
Any screenshots of what is happening?

I am not sure what can’t create Routines means without more context to describe the problem you are experiencing

The washer doesn-t show as divece in routines or secens

I’m trying create some routine with my washer to start or stop. In app smartthings when add new routine, don’t show washer device