Vizia rf+ VRCS2-MR 2-Button Controller

Doesn’t sound like you are paired correctly. Probably have to start over.

Would you mind just attempting something for me? Turn on the top switch locally by pressing the top button. The LED turns on as it should, as does the switch. Then turn off the item through the app. For me, now reproducible on a second device, the LED remains on (on the top button only). If I press the top button again, the LED turns off, and does not change the state of the unit on the switch. Functionally things are fine, and the app maintains the correct state (using the Pollster SmartApp), but the local LED is wrong if this sequence of actions occurs. The fact that I have it happening on a second device now, makes it feel like more than a coincidence.