Visonic open/close DH


#1

So I have bunch of these sensors. I removed the original DH since ST now supports this device. I also have following DH on some of the sensors.

Every now and then, some devices will switch its DH from the smartsense open/close to the above DH.
Is anyone else having this issue? How can I make sure that it does not change the DH on its own?


#2

Sumya

All visonic door/window sensors have the same fingerprint. Smartthings will not remember DTH it was using before and may switch to the other DTH which support the device with the same fingerprint. I suggest using only one DTH for all devices instead of having two DTH to avoid the problem.


(Jimmy) #3

i’ve had this happen with a Sylvania bulbs before. Ended up commenting out the fingerprint from he community device handler.