There are multiple things that can cause this, but over the last couple of days some customers, but not all, definitely had some virtual switches affected by the following:
The day before Thanksgiving, one of Amazon Web services server farms, the one in Virginia, started having problems and there were major outages over the next 36 hours.
This affected a wide range of IOT customers. Alexa routines, of course. Ring. But also a lot of third-party customers who used those servers for at least some of their users. That included:
Adobe
Amazon Photos
Amazon Alexa routines
Arlo
Hulu
iRobot
Lutron Login Services
Rakuten
Ring
SmartThings
Switchbot
Twilio
WeMo
and many more. [image]
The thing is… That same region went down two years ago. …
I think it’s supposed to be resolved by now, though.