# V3 Hub (IM6001-V3P01) always says it’s disconnected

**URL:** <https://community.smartthings.com/t/v3-hub-im6001-v3p01-always-says-it-s-disconnected/155937>\
**Category:** Devices & Integrations\
**Tags:** afteriris\
**Created:** [February 28, 2019, 1:08am UTC](https://community.smartthings.com/t/v3-hub-im6001-v3p01-always-says-it-s-disconnected/155937 "2019-02-28T01:08:52Z")\
**Posts on this page:** 1\
**Showing post:** 9

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**Author:** ![JDRoberts](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jdroberts/32/56577_2.png) [@JDRoberts](https://community.smartthings.com/u/JDRoberts)\
**Post date:** [February 28, 2019, 4:30pm UTC](https://community.smartthings.com/t/v3-hub-im6001-v3p01-always-says-it-s-disconnected/155937/9 "2019-02-28T16:30:45Z")

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You can try the following If you haven’t already except again you need to select the smartthings“ brand rather than the “Wi-Fi/hubs“ option on the first “add a device” screen. Because of the most recent app update.

> [@How to Update Smartthings Hub (2018) Wifi Settings?](https://community.smartthings.com/t/how-to-update-smartthings-hub-2018-wifi-settings/139526/13):
>
> An in-app reconfiguration option is coming. A less than ideal but functional workaround: Remove the ethernet cable (if plugged in) Press and hold the reset button on the back of the Hub The LED will turn solid blue and then go dark Hold the reset button for ~15 seconds until the LED rapidly blinks yellow Release the reset button when it starts blinking yellow The LED will likely go solid magenta and then briefly solid red Once the LED is blinking blue, open the SmartThings app Navigate to Devices and select “Add a device” Select Wi-Fi/Hub --\> SmartThings Hub (IM6001-V3P) --\> Wi-Fi 9 Scan the QR code as directed and finish setup

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_[View the full topic](https://community.smartthings.com/t/v3-hub-im6001-v3p01-always-says-it-s-disconnected/155937)._