User Lock code drain battery

Hi guys,

I have the Keypad YRD240. I have working with User lock code Smart app. The only problem is drain the battery. A new set of battery until work for a week. I go on my phone look the device and always is logging. What I can do for fix this?

Anyone have some kind of ideas
Thanks in advance

Who’s smart app is it? You should post your question in there so the programmer can see it.

Is this a new lock or have you had it for awhile? I ask because Schlage (not what you have) can eat batteries if the bolt doesn’t slide VERY easily. Also if the radio signal is weak due to distance from hub or a powered repeater.