Pray tell, what are you talking about? It is as bad now as it’s always been, not “improved”. Ask my wife; she is unbiased and uninvested, and pretty observant.
You saw where phantom App commands were doing stuff in @JDRoberts house, right? Have you tried to use the Simulator recently? Did you notice that some of your data just vanished? Need I go on???
Good things come to those who wait…
and wait…
and wait…
Yup. But, as Tim mentioned, they have a new SPoR in the way of a dir of eng, who comes from a trading transaction BG. Quite possible he’ll get the backend straightened out. Of course, the call made no mention of the sad state of the mobile apps, and who in the heck is responsible for that.
And, as I mentioned long ago (pre acquisition), Samsung’s plans for this are most likely NOT going to align with mine regarding HA.
What Google has done in the past three years has impressed me. It is now in my pocket, in my vehicle, on my TV, and on my wrist (although only occasionally). It knows me well enough to be truly smart (sometimes eerily so). My gut tells me they’ll sort out the home in the next year or two, and that is what I am waiting for.
Correct on no zigbee. But it offers up Insteon in return. I am hopeful they will get the locks sorted out soon, but not a deal breaker for me as I don’t use them (and certainly wouldn’t with SmartThings at this point even if I had them; same with my garage door).
Indigo is certainly more expensive than a SmartThings hub, but note that a more than capable for this application, used Mac Mini, can be had on the 'bay for a couple of hundred. And having a super low power consuming computer on your LAN 24/7 opens up a whole bunch more possibilities.
Their concept was, but not what the public saw and went for. How many people come here and find out that every event goes to/from the cloud, and go “say what?”
What I meant was the concept as perceived by consumers, not ST’s implementation or internal vision. I think their internal vision was fundamentally flawed. But, it is what it is, and as flaky as a $3 bill. They identified a market segment, but are failing to serve it well.
But not flaky enough stop stop Samsung from paying $200 million for it … and who knows how much more costs sunk in by now.
Sigh… On the wild speculation side again; my belief is that some folks at ST think effort should be concentrated on local execution in order to reduce cloud workload. But there surely are other folks that know the cloud must stand on its own because I believe that the Samsung TV SmartThings feature will be cloud-based (it is mostly just an add-on ZigBee / Z-Wave USB stick); I’m assuming not a full hub. TV’s aren’t replaced very often, so putting Hub V2 functionality in them would not be cost effective. (speculation only!!!).
In other words – SmartThings is on the way to reducing cloud dependence, but is having hurdles thrown at it (in addition to the general complexity of building a hybrid architecture on top of the legacy platform).
Yea, like I’m on the way to Valhalla. 
I speak of my personal experience and my barometer is also my wife. lol. I don’t deny the poltergeist’s existence, because I experienced it first hand a few months ago. But since those days I didn’t really have any major events. And more importantly I haven’t heard my wife say once ‘I wish you would unplug that box because it’s not working again’. I know I got lucky or the fact that I set up my hub as if I was using the Wink hub - preparing to jump ship - may have saved me from some of the problems people have had in recent weeks. But the fact is that my routines fired consistently, my modes didn’t get stuck, my motion operated lights have worked (I did get hit by increased lag for couple of days, but things bounced back). So from my point of view, although ready to move on, I have had no real reason to migrate everything (yet).
Only SHM has failed for me recently. Everything else, rock solid.
I tend not to change things a lot, especially during 'storms". I run as much local as possible, the rest in Rule Machine, Routines and Modes.
I have phantom events every day, and devices drop off almost every day. I have high lag times sometimes, I have no response at all sometimes, every day. This has been going on forever. Recently it’s been worse, with the device dropouts and the lost application state from their database, and the buggy release of the new scheduler. @Ben once responded to a post I made along these lines by saying, “this is not the expected performance”. Yep.
It works sort of? Sometimes? But my wife feels that unreliable automation is worse than no automation. There is a line somewhere that I’m way too close to every friggin day.
Bruce
do us all a favor and find a way to build a HA hub for us with RM at the core
Give my regards to Lagertha.
Thanks. I’m still skeptical until I see solid and sustained improvement, but it was refreshing to hear @bakken7 provide an honest explanation, and actually accept personal accountability.
I have to agree with @SBDOBRESCU. I have not had the major issues of most. Now, I have had problems, especially the last couple of weeks. I’ve had rules being decapitated, but that also occurred a few times before this week. I’ve experienced some lag times that made me wonder if I had gone back to wink. I’ve had my rules misfire less than ten times this month. And my modes didn’t change maybe five times.
Over the past week everything had bounced back really strong.
Maybe I’m just more tolerant of the issues? I don’t know. I know I don’t mind the problems that much as I find it enjoyable and relaxing to focusing my mind on programming my way around it.
Maybe I set my system up differently and it is just more bullet resistant? Who knows?
But I can say this, I’m still very happy with ST.
Does that mean… Did you just… Was that a spoiler?!? 
SHM still not working…can’t arm or disarm. It’s far from resolved.
Workaround: Arm away, then disarm. They are working on a fix according to support.
Still have rules not firing, modes not changing, and the occasional switch dropping offline. If my body is found in a shallow grave with a ST hub, my wife did it.
I’m posting to also express my deep disappointment with ST. First, SHM issues, then switched to smart alarm but that didn’t work since my modes wouldn’t react properly (could leave home without alarm sounding). Then the worst thing happened 2 days ago, my garage door opened and the door into my home unlocked at 1 AM. Anyone could’ve walked right in. The phone presence sensor showed me as coming and going form 1 AM to 4 AM which caused the garage door to open. I can live with the garage door being left open, but the door to my home being unlocked is scary. I have a smartapp that should’ve locked the door after 5 mins but the logs show that it was unlocked all night. I don’t have the garage door auto close for safety reasons. For now, I’ve disabled all routines and alarms. I’ve recommended ST to several friends and neighbors and it’s a real disappointment with what’s going on.
Yeah, it’s sorta like a chewing gum. It’s already lost its flavor, but not yet hard enough to spit it out. 