SmartThings Community

Unlocking door with geopresence?

Is there still no way to unlock my Schlage lock with geopresence? I’ve been doing it for several years with the classic app, but my wife is no longer able to log into the classic app, which kills the ability to use her phone as a presence sensor. Got the new smartthings app all setup after a couple days, and i can’t see a way to unlock when someone arrives, only to lock when someone leaves. Is this not an option?

It is only available in the Classic app. Does your wife have a Samsung account? When she logs into the Classic app, is she selecting New to SmartThings and then choose Samsung account to login?

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It’s the same issue as the following. (The topic title is a clickable link)

The short answer is that they’ve changed their security philosophy with the new app and you can no longer use Geopresence to automate either unlocking the door or arming/disarming SHM.

Why can’t I use Geopresence to set the alarm state in the new (V3) app?