Unable to use commands of custom capabilities through API

Hi, I am getting a error when I try to call my custom capability through API. Where as I am able to use them through my.smartthings.com, can anyone help me know what the issue is?


Hi, @Akhil_Changal

That error generally means such capability doesn’t exist in your device, but I can see it in your screen captures, are you using the correct deviceID?

I can take a look at the config of your device if you’d like. You just need to open support access to your account:

  1. Confirm the email account registered in the forum is the same one you use for SmartThings. If not, please share it with me over DM
  2. Enable support access to your account:
  1. Go to the SmartThings Web (my.smartthings.com)
  2. Log in to your Samsung Account
  3. Select Menu (â‹®) and choose Settings
  4. Toggle on Account Data Access
  5. Select the time period and confirm - In this step, please select “Until turned off”, once the team finishes, we’ll let you know so you can disable it again.

Yes, my bad I replaced the device ID in other request and forgot to do it for this one. How did I miss that. Thanks for the help.

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