Unable to Disarm Smart Home Monitor

[nathanendress (Nate)]

Looks like someone from ST is replying to this thread. States they know root cause and are working on it.

T- 48 hours and nothing but crickets from Smartthings

How hard is it to post some form of an update? The Status page has not changes since the 15th and things are getting worse. Can they give some sort of an idea of what is going on? Rules missing parts (Zombies). lights and locks operating on their own, lights not operating, garage doors going open and closed repeatedly. Come on guys at least give us something some form of an update.