Hi Community - I’m at a loss and hoping someone out there can help.
I have a SmartThings 3rd Generation Hub (I’m US Based )and am having trouble adding/finding a number of devices in my home. I’m unable to add:
Sengled Lightstrip (Model W1G-N83)
Wemo Dimmer Switch
Google Nest Thermostat
I have a number of other items that have added successfully such as Wemo plugs, regular Wemo lightswitch and my Ring Doorbell. My Hub is connected to my Verizon Fios router wirelessly after having been connected via ethernet and still not working.
With the Sengland light and Wemo Dimmer, I’ve tried multiple times to add each one manually (adding device by Brand) and nothing I do works. When I’ve tried to add the Google Nest (adding by brand), I’m routed to Google to allow access (which makes sense) and then I’m returned back to device page and it’s blank. Both the light strip and dimmer is found by Alexa and controlled by it as well.
I can’t seem to find any information on where to go from here and appreciate any and all thoughts. Thanks in advance!