Troubleshooting Guidance for SmartThings at a Distance

[JDRoberts]

@MatthewMcD

Nope, I just had not read the comments where that information is surfaced.

Post 7 in the FAQ

A Guide to Wireless Range & Repeaters

HEALING THE NETWORK TO GET ALL ROUTING TABLES UP TO DATE: ZWAVE REPAIR UTILITY And here a little more detail on running a Zwave repair, since the blog article above just mentions it in passing. If after reading the information above you decide you want to add a repeater to your network, or if you just suspect that your routing tables may not match your real physical configuration, you can “heal” the network to improve overall efficiency after you’ve added any new devices. Z-wave repair (also called “healing” the network) is a utility that will force every zwave node on your network to rebuild its routing table. This can rescue “orphan” nodes who are confused about who their nearest neighbors are and consequently have a difficult time getting or receiving messages. ZIGBEE HEAL: UNPLUG AN…