I am VERY new to all of this but I am looking for some help. I just came to the realization that my old nexia equipment is fully functional with ST and I am in the process of setting it all up (SO EXCITED!). Everything has linked up with no problems at all (Light switches, door locks, etc) except for my thermostat. I have the Trane tzemt400ab32maa and every time I try to add it to the zwave network nothing happens and doesn’t detect it at all. I have tried to exclude it multiple times and then try to include and still nothing happens. No reaction on ST app at all. I grabbed extension cords and the longest dang CAT5 cables I could find so that its about 7-10 feet away from the thermostat and still, nothing.
Any help would be greatly appreciated!