So I am currently away from home and won’t be back for a while.
I have about 120 different devices connected to ST in my home, of which about 30-40% are z-wave. Everything that I can automate I do.
Everything was going pretty well - there was the odd false alarm that I’d manually dismiss, but that I saw as a minor inconvenience for all the extra features I get and the security of being able to monitor my home remotely.
I noticed something was funky a few days ago, because no false alarms had occurred at all for a while. Had ST finally fixed all of it’s flaws…? I was thinking that whilst I’d been away maybe @alex’s work on stabilizing the platform had finally sorted the system out.
Alas no… what is currently going on - that I’ve diagnosed remotely is that all Z-Wave communication has stopped. This has bizarrely resulted in all devices keeping their state from the point at which the radio failed. So the hub thinks that everything is permanently fine!
Surely the lack of communication from devices should also trigger an alert of some sort!?
Anyway I checked the hub page and can see that zwaveRadioDetected: false
I’m unsure how long it’s been like this but I’m guessing its about 7 days
How do I fix this remotely? I have people who I need to be able to let into the house remotely - so have lock codes scheduled to be sent to the front door from ST… This won’t happen if Z-Wave is off. How do I fix this remotely? and how can we put in something into the ST system so if this type of thing happens again the user gets alerted to the issue straight away?