And that’s a valid justification for the continuing problem, perhaps. They don’t have the “right people” for either bad reasons (not hiring hard enough, not paying enough, unwilling to bring in consultants, egos of existing engineers, in-the-box thinking…), or good reasons (the right people are extremely hard to find in this economy that has created a shortage of highly specialized skilled workers).
I’m assuming the latter could be true. Consider how many existing platforms have the exact same scale of scheduling challenges (not that many? … I dunno… I’d like to hear examples); so this may be a somewhat unique problem.
Now combine that with the challenge of finding the right person who has experience with the problem and can handle the challenge of implementing it in a legacy architecture with, perhaps, some legacy management and legacy engineers “in the way” … and thus it is very hard to find “the right people”.