Telguard GDC1 just saying unknown, need help, thanks

These are actually MimoLite devices from FortrezZ in Telguard clothes. I have had that same issue with one of my MimoLites, so I sent it back for repair. It received a firmware update and has been perfect ever since. Heres’ the discussion on the MimoLite, so maybe your Telguard could be addressed the same way?