Switchbot not sending new data to Smartthings

My Switchbot Hygrometer/Temperature sensor is only sending data couple times per day. How do I get the meter to send data at a much larger rate?

You will need to check with Switchbot support, they create the integration for their devices.

https://support.switch-bot.com/hc/en-us

Thanks, I already had, but Support only responds1 time a day at 2 am in the morning.