Switchbot Hub 2, Matter

Have you verified that you have IPv6 support on the WiFi it is using? That is required for all Matter devices. Some community members have reported similar issues to the one you have when they didn’t have IPv6 support.

(Make sure you do this test when you are connected to the same Wi-Fi that the matter device will be using.)


For example, see the following discussion:

Weird ST app behavior adding Linkind Matter device