Support Requests under your Avatar


(Paul) #1

@Ben, @Tyler It would be cool if I could see my support requests as part of the messages under my Avatar.


#2

You want to see your SmartThings Zendesk support tickets listed here on the forums?

I don’t see us doing that to be honest. Our support infrastructure is completely separate from the forums and such an integration would be non-trivial.

What’s more likely to happen is that we enable functionality at http;//support.smartthings.com to log into your SmartThings SSO account and view your open tickets.


(Paul) #3

That would work for me too.