Hardware: Konnected Pro
Dashboard: SharpTools
I have a simple, 10-tile dashboard to be used in place of legacy security system’s keypads as a backup if mobile device isn’t in hand, neighbors or other authorized users. Everything is working as designed except for using anything other than the mobile app (SmartThings Home Monitor) to toggle the Armed (Stay) security mode. Armed (Away) and Disarmed modes work as designed via SharpTools tile. I have tried every possible combination of virtual switch, routine, rule, automation with no luck. If I move the mode to Armed (Stay) in STHM, the mode actually changes and the security system works as designed BUT the SharpTools tile still reflects the last status (I.e. Konnected Alarm - Disarmed). The mismatch isn’t something I’m ok leaving as is, especially since other non-technical family members will be using the table dashboard interfaces. I’d be thrilled to learn of another solution, if anyone has a workaround.
Interesting that you mention Armed (Stay). I don’t know what SharpTools gets up to but I use the securitySystem capability. An undocumented feature of this is that whenever you change the Security Mode the appropriate capability command to set the mode is called on all devices with that capability. Later they added the reverse capability so that when your device sets the status the Security Mode is set to match, and they actually mentioned this in STHM.
The latter works well, and the original functionality works very well for setting the Disarmed and Armed (Away). However setting the Armed (Stay) mode has been quirky from day one. I have a rule that sets Armed (Stay) mode at a fixed time in the evening, Initially almost every day the command wasn’t called, but if you toggled the mode to Disarmed or Away and back again it would react instantly. I’ve only ever played with it in virtual devices but others doing it for real with hardware integrations reported the same thing. After many months it suddenly started working reliably for a decent period, then didn’t, then did, and now for me for a long time it has been working every day except for when it occasionally doesn’t.
Thanks for weighing in Graham. I’ve got a background in programming SQL and work with a couple other languages in my day job to make reports and dashboards behave in ways very similar to home security. I follow how each of the workarounds suggested ‘should’ work but they all produce the same result when implemented. I get the feeling that, despite STHM using a three-state switch to toggle security mode, the middle state ‘Armed (Stay)’ essentially falls out of the equation and the switch defaults to a two-state binary/boolean toggle. The only successful method Ive found for toggling to Armed (Stay) is directly in the ST app. The problem with that is it creates a mismatch with the SharpTools dashboard tile status for the Konnected Alarm (Security Mode).
I looked for a way to submit a Support incident with Samsung ST to request an update for future releases but only found the Community forum and related discussion. I don’t believe the issue is on the SharpTools side, but I could certainly be wrong.
Anyone else with insights or another possible solution, please chime in.
Randy N.
@Mariano_Colmenarejo has an Edge Drive (Aplicaciones Virtuales Mc) that creates a “Virtual Security Device” that is a local mirror of the STHM. All 3 states get carried over into SharpTools. Give it a try and see if it meets your needs.
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Thanks Paul. I appreciate the super fast response!
Looks encouraging. I’ll give this Edge Driver a shot and report back.
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Looking back, it seems I actually started off with something that worked but then it entered its first long period of unreliability four years ago.
The connection between Home Monitor and Security Mode is rather vague too. It would make most sense if the Security Mode were a property of the Location and Home Monitor was ‘just’ an app that worked with it. However I noted in the past that if you delete Home Monitor the Security Mode disappears with it. That’s a shame. Whether it is also the Home Monitor app that is handling the interaction with the securitySystem devices, I wouldn’t know.