ST V2 Hub can't discover DCS-2330LB1 camera


(Hung Nguyen) #1

I just bought a DCS-2330L which turns out to actually be a DCS-2330LB1 model. I spent a few days trying to connect it to Smartthings. I connect it via a wired ethernet, wifi, set it up with mydlink. ST hub just won’t discover the camera. Does anyone have any success with this camera? thanks


#2

I’m sure that’s frustrating! These are the official instructions:

However, there has been a problem recently connecting some cameras of this type. So probably the best thing to do is just to contact support@smartthings.com since it is an officially supported device.