SmartThings Community

ST servers..... Are they down?

(Jason "The Enabler" as deemed so by @Smart) #1

I seem to be having connectivity issues in the mobile app. Anyone else having any trouble?

The hub is showing online, but nothing is working and I can’t access the app.


Smart Things Down?
Stuff down again
(John) #2

Same here.

(Brad Langhorst) #3

Yep, down here as well.

(Jason "The Enabler" as deemed so by @Smart) #4

Well that explains the erratic behavior I’ve been seeing today…

(Chris) #5

Same here. Getting ready for bed and asked Alexa to turn off the lights and she replied that she’s “having trouble reaching SmartThings”. The app was a no-go also. Tried to get in through the api, but that was a no-go also.

(Brad Langhorst) #6

Same here. I was able to turn off my Lightify garden lights about 10-15 minutes ago but after that, Alexa keeps saying she can’t reach ST.

I really don’t want to have to turn my hall lamp off at the switch.

(Jason "The Enabler" as deemed so by @Smart) #7

Gee thanks! You broke ST! Lol

(Matt) #8

IDE is down too

(Realy Living Dream) #9

I was wondering why all my panels had the little frowny cloud.
That would splane it

(kojak) #10

Definitely down, but I checked the staus page and it says they are operational. I reboot the hub still nothing.

(Ryan Little) #11

Down via Alexa but the app works

(Jason "The Enabler" as deemed so by @Smart) #12

Just got a status email…

Smartthings IDE and Hub not working
(Matthew A.) #13

Down for me as well. Same problems as everyone else: spinny wheel in the app, Alexa says, “Hmmm… I’m having trouble reaching SmartThings.” Status website says everything’s operational. I’ll see if I can get someone on chat.

(Realy Living Dream) #14

Anybody around big bear , see if you can find Alex ?

(Jason "The Enabler" as deemed so by @Smart) #15

Last I heard… He was at his desk…

(Realy Living Dream) #16

He was posting pics hiking in Big Bear yesterday ( or I thought it was yesterday )
Welp all my SmartTiles panels just came back up


I’m apparently one of the lucky ones. Everything is running smoothly for me. App, IDE, CoRE all working.

(Jason "The Enabler" as deemed so by @Smart) #18

On here??? Or is that on the fake Twitter account

(Jason "The Enabler" as deemed so by @Smart) #19

Hold on a second… Will get that fixed for you… Don’t want anyone to feel left out


Seem to be back up. So much for local processing.