Thank you for your help and for quickly fixing the issue!
Hi…I am on that driver version but have been experiencing issues since late yesterday evening…during which at some point my hub received the new firmware. Now lights are mostly unresponsive (but do respond occasionally to manual control and automations). Strangely, some rooms will turn on to an automation but fail to turn off to another automation a minute later. Nothing has changed regards the automations.
I was able to get everything added properly. Two issues though which I am hoping you can assist with. First, I accidentally deleted a group and am not having any luck getting SmartThings to rediscover that group from Hue. Second, when using the Hue groups on ST, it does not give you the ability to change colors; only on/off & dim.
@bthompson/@ap77 Can you check something on your end. It sounds like ST pushed out the wrong driver again. In the previous case, the driver info in the app was not accurate. Can you please run these commands and DM me the result so I can verify:
Get a list of your devices
Find a device that is not acting correctly and note its ID
smartthings devices DEVICE_ID
Hi, since I last posted, I had deleted my original Hue set up from ST so I didn’t have duplicate devices and now multiple devices will not update their status also. Everything seems to work ok for the most part but they go offline frequently. I think they may be what you’re looking for - e6accb72-c3ad-4866-8245-65f43b53a6a4 - Thank you so much!
I would need you to run the second command with that ID and DM it to me. I don’t have permission to view your devices directly.
I’m sorry, I’m afraid I’m not entirely sure how to do that but if you told me how, I’d be able to. Thanks again.
I’m back on the beta. The alpha worked flawlessly. When do you predict the switches will be released?
Glad it worked for you, but there were some stability issues for users that have a bunch of 3rd party stuff connected to their Hue hub. Although the Hue side of that is the root issue, the driver isn’t usable in those scenarios. Working to make the use of the advanced features (e.g. switches) configurable.
Only have the switches connected to hue. All other units are in the ST network.
Any date for when switches come online? Half the house lost functionality after going to beta.
I don’t have a firm timeline, but it is being worked on. I would caution you against relying on the alpha for anything more than testing. The beta will be more stable, but the intent is still exploration and getting time in real world use.
Having the same problem. Was it solved for you?
Hi need help here. I added the hue motion sensor to my smartthings and the philips hue lan edge drivers got automatically selected. Since it cannot be use yet, i selected another usable driver but that is not the issue. When i delete the hue sensor and try to add back again onto smartthings, no matter what i do the hue sensor cannot be added (scan for it and cannot find it). I tried another hue sensor i have and it happens to the 2nd one too now. Please help to advise. Thanks
Motion sensors are not yet supported in the beta version of the driver. If you import them, it will only be temperature and light level measurements. You may want to toggle the “re-import” setting in the hub device. You should not press the button after initial pairing.
I tried the reimport and it appear back but i do not want to use this driver since its not ready yet. The issue is when i turn off the hue motion sensor import, i cannot add this back to smarthings using another hue sensor edge driver released by iquix . I have another 1 hue sensor using the iquix developed edge driver and its working, will want to use this driver but i cannot add the hue sensors back to smarthings when i turn off the hue sensor import via the hub setting for this edge driver.
Shouldnt it be looking for other edge drivers that is able to work with hue sensor ? The issue now is i not able to add my other hue sensor (total 2) that was previously added using this LAN edge driver and not able to add it (after deleted) with the iquix hue sensor edge driver. Any idea how to resolve this?
If you don’t want to use this driver, you can either delete it, or you can toggle off the motion sensor as you mentioned. The drivers do not interact with each other. If that other driver can’t find it, you would need to talk to them.
With that said, I’m fairly certain that driver is a no-hub driver and pairs the motion sensor directly to the ST hub. This driver if for integrating a Hue hub. If this driver finds your motion sensor, that means you paired it to your Hue hub.
Delete it from Hue and use that other driver if you don’t need it in the Hue app.
Hi blueyetisoftware, i do use this edge drivers for the rest of the hue devices (those that are ready). So i cannot remove it. Dont get me wrong, i do want to use this driver but the hue motion sensor is not released. The issue is it seems that if i were to disable the hue motion sensor from this edge driver (from the hub setting) , i am not able to add the hue sensor back to smarthings using other edge driver. Do u know what is the issue? Again i do not delete this driver as i have setup dozens of hue devices with this driver (the lights and gradient leds)
Thanks for the advice
I have deleted it from smartthings and try to re-add it after switching off the hue setting for adding hue motion under this driver. Somehow it cannot be added back. When u said delete from this hub, i suppose u said delete from smartthings right. I didnt add this via the hue hub previously. Somehow when i add the hue motion sensor, this edge drive find the hue motion directly. So i deleted it and toggle off the hue sensor. But the hue sensor cannot add back to the smarthings. It happen again when try it on the 2’d one…
Im pretty sure i didnt add the hue sensor via the hue hub and it still find my hue sensor with this edge driver.
I honestly don’t know. There isn’t anything this driver could be doing that would impact his Zigbee driver. I suggest asking for support over there. It isn’t related to this driver or its options.
Just a question. Not sure if this is the cause (see image).
I think i have over 200 devices and i think i have no issue to add add more from other apps and appear in smartthings. But seems to have issue when trying to add directly to smarthings. But i have deleted a few and still have issue. I saw pple saying too many edge drivers could also be an issue?
By the way, when i clicked on smartthings hub in smarthings app, it shows only 80 devices connected to smartthings hub. Seems like i have 200+ devices but mostly are port over from other connected apps to smartthings. So does this restrict me to add more devices to smartthings? Well i can still add the hue sensor to the smartthings when toggle on, so how does the max devices work? Anywhere to check if the memory is full and therefore restricted me to add more devices directly to smartthings?
Still trying to troubleshoot this. Do not want to start removing devices from smartthings as its alot of work checking if i have these devices used in routines in google nest.