Just purchased ST2, reset it a couple of times, changed the cables, router place…and at the end, i get even intervals of Solid green and solid blue, I have no idea what is going on, I tried to connect the hub, but it tells me “smartthings keeps stopping”/??? And if I try to connect any switch or light it says you need a hub to connect this device. I am new in this kind of hub.
Hey there! @Aldo20011,
Thanks for sharing the troubleshooting steps you have already tried and the model of your hub.
I would first recommend giving this troubleshooting article for what the LED colors on your hub mean
You can locate the article here for review: https://support.smartthings.com/hc/en-us/articles/205956920-What-do-the-LED-colors-on-the-Hub-mean-
Additionally, here is a troubleshooting article for selecting and adding your specific hub to Smartthings.
You can locate the article here: https://support.smartthings.com/hc/en-us/articles/115002084806-How-to-add-a-SmartThings-Hub-
If the symptom persists, I would recommend creating a Support ticket so we can look into your concerns further.
You can reach out directly to a support team in your area using the below information:
US: 1-866-813-2404
US: support@smartthings.com
UK: support@smartthings.co.uk