Note: While I realize my question is probably focused more toward these Samsung Cameras and less towards Smartthings, I know how helpful this community is and there is seemingly zero support elsewhere for these Cameras.
I bought 4 SNH-V6414BN Samsung Cameras, Connected them through their smartcam app and then connected them to smartthings. I can live view through the smartcam app and smartthings, but I can’t view recorded files through either. Has anyone else had this problem?
When my Smartthings alarm goes off, recording starts as it shoulds and records for 2 minutes. Meanwhile, the smart home monitor tells me a clip is being generated and I can choose live view. live view works fine, but I don’t have any way in smartthings to watch the recorded clips.
It seems that the solution to that would be using the smartcam app to view the recordings, but their app tells me “Failed to play due to concurrent access or network instability. Please check the network status of your camera and terminal.” I have 100mb internet and a decent router with zero drain on my network and can watch the live feeds flawlessly, so I have a hard time believing I’m having network instability.
I had some issues with one camera and never added it to smartthings and I was able to view clips on it the few times I tried before disconnecting it due to the issues. Could the connection to smartthings be the “concurrent” access it is talking about? If so, what good is smartthings compatibility if it breaks the camera’s functions.
I’m lost on what to do/try next. Any suggestions, help, or advice will be greatly appreciated!