Last night/today, the URL changed on two of my five dashboards. Also, the Custom CSS code for those two dashboards reset and the tile order reset. I had to redo all the CSS code, but only for those two dashboards. Has anyone else had this happen?
This used to happen periodically last fall, but I thought that ST has fixed that. I attribute it to data replication issues between servers.
Itâs possible that your dashboards will reset back to the previous âcorrectâ state on their own, but thatâs not always happening.
Unfortunately, there is no known remedy for thisâŠ
I think SmartThings had some major issues over the past couple of days that they have not detailed to us.
In the Rule Machine thread, @bravenel mentions that some Rules (child SmartApps) lost state or settings, apparently temporarily (?), and various users reported the same. That would be similar to what you experienced⊠somewhat.
I have the same issue - one out of five dashboards changed URL.
Sorry to hear that. .
@slagle @jodyalbritton⊠Is there any details you can share with the Community that would help us understand what specifically is going on that could cause this? As an unofficial SmartApp, I know SmartTiles users canât expect assistance from Support⊠Thanks.?
Hello, I am receiving a message when trying to authenticate with the install: âClient is not associated with a SmartApp in locationâ
Looking through some other threads, it looks like most of the people having that issue are in the UK, but I am in the US and trying to use the US server, though I did also try the UK server for giggles with the same result.
Possibly a temporary SmartThings issue, or am I doing something wrong?
Weâve seen this from time to time, and usually suspect an issue with SmartThings that is âOAuthâ related. But still ⊠using the IDE link to your Location, double check to make sure that you do not already have SmartTiles installed: https://graph.api.smartthings.com/location/
Considering the humongous across-the-platform issues currently exhibited by SmartThings, I highly suspect the error you are experiencing is outside of our control until those are resolved.
It shouldnât hurt to try again from time to time, even if http://status.smartthings.com doesnât give the âall clearâ signal.
Sorry⊠what a mess these days, huh?
Roger that. No SmartTiles installed currently. Iâll check once a day or so.
People seeing this behavior should pm me so that I can look into their accounts. This is a different issue than others I have seen (urls changing randomly) so I would like to do some investigation.
Thanks, Jody! Iâll try to chat you up (or refer the user to you) if a particular case comes into our support email; Support@SmartTiles.click
I think there are a couple in the queue.
Thatâs the same issue, Jody. The URL changed because the state data changed, which is used to calculate the URL.
This issue happens periodically across the board. The symptoms are different, but the root cause is the same: state data reverts to a previous state. Sometime it changes back after a day or so.
The last time we have heard of this was in November.
Just downloaded this on my galaxy tab and I love it so far.
But I have a question. Is there a way to clear an alert from smart tiles?
Like opening a door when the system is armed and you get the âdoor intrusionâ alert. Can that be cleared someway through smart tiles or do you just have to go back to the Smartthings app to clear it?
Sorry if this has already been covered. I looked and didnât see it.
No way that we know of. If the API for SHM is ever released, we shall take advantage of it.
Unfortunately, Smart Home Monitor (SHM) is a âclosedâ portion of SmartThings and there is no API for Alerts (etc.) exposed to Community Developers; only to paid partners like Scout.
SHM is an add-on revenue path (monthly fees) for SmartThings, so I donât expect this to change.
You can perhaps express your feature request to the Developer Advocates (@jody.albritton, @slagle).
I cannot access my Dashboard from the iPhone mobile App, nor create a new one.
Has it something to do with the latest iOS release?
Same here, anyone else experiencing this?
Known issue currently with community parent/child apps - see Check Your Installed Parent/Child Apps
Hey there. I deleted smart tiles while I migrated to v2 over spring break. Migration wasnât too bad but coincided with the worst than ever smart things server problems. Now I canât get smart tiles back. I can get all the way to the login now and choose my new location but canât authorize. Should I just be patient or am I having a unique problem. Thanks!
On the pre-Install form, there is a new middle bullet for âRegionâ (after US before UK). Give it a try please?