Just wanted to post a warning here. If you use the mesh wifi hubs but happen to have multiple Smartthings accounts, TRIPLE check that your Smartthings app and Plume app are both logged into the same account! If you click on a hub in Smartthings when your Plume app is on a different account, a name your network prompt appears and then your hub essentially will get nuked and factory reset. This happened to me 3 times today on 3 hubs before I figured out the cause.
Of course it happened to hubs I’m managing in California while I’m in Texas. Holy moly this is ridiculous.