SmartThings WiFi Hub won’t register (Vodafone)


Hoping someone can help…

Got a SmartThings WiFi hub (Vodafone version) from CEX. When I’m trying to set it up it doesn’t want to register to my account.

I’ve tried resetting my router, and the ST hub but this hasn’t helped.

Any advice?

It may be registered to the previous owner. Support should be able to help you by de-registering it.