SmartThings Smart Lock Guest Access - Disappeared (January 17, 2023)

I now see we are getting a hub update today. What else will break today? (My wife says I am a pessimist. I prefer to think I am a realist. :blush:)

4 Likes

@allanp :grin:

I’m hoping that they bring some amazing new features without a glitch, such as running Smart Lock Guess Access Locally on the Hub, rather than the Cloud !

But you know, Hope Springs Eternal :wink:

2 Likes

Perhaps they made a load of the changes RBoy was waiting for and it broke the app …

Fixed for me in the UK. Now I can delete it …

2 Likes

Guess is right. :pray: Seems to be a guess lately whether things work. But I keep my :crossed_fingers:

1 Like

Fixed for me in the UK too finally. Thankyou!

1 Like

Mine added back on Android and then iOS about an hour ago

We already paid for RBoy… I’m not in being manipulated into paying for another of the SAME service but at a higher rate (and MONTHLY of course). Aurmur can kiss my a$$.

1 Like

How did you fix it?
You’re using RBoy correct?
Ours (RBoy: Rental Lock Automater) is still having issues.

And “Now I can delete it”, delete what?

Seems there are two separate branches of the SmartThings update issues I’m seeing here: one for “Smart Lock Guest Access” (presumably via Samsung/SmartThings) and one for RBoy users… Likely from the same root.
For Some reason user JDRoberts merged the topic forum specifically dedicated to RBoy into this string- I don’t think they share a solution, so I think this is a goo-intentioned error.

Anyone have any specifically @RBoy solutions available???

Delete Guest Access. I don’t have any smart locks and I only tried to install it so I could support those with problems by adding a voice. Knowing I had a 95% installed Guest Access was annoying me. It has to be all or nothing. So once Guest Access was fixed I immediately deleted it again.

1 Like

Other than SLGA and the 3rd party websites folks have already mentioned, there doesn’t seem to be any other Lock Managers currently available.

As of today, I can confirm Smart Lock Guest Access installs and works on my Galaxy 22. I had to delete it and reinstall to get it to work. Successfully added a new code today. My Rboy user management app is no longer working, so pretty much switching over permanently to the SLGA app now. SLGA provides no where near the features of the Rboy app, but at least I can manage codes again!

Yes, at present time there are no lock manager replacements for Rboy Lock User Manager that provide anything more than lock code management. You can use Sharptools to provide per user lock code actions but it requires their premium service to have access to variables in order to get the lock code used in an unlock/lock event.

1 Like

Thanks for recognizing my good intentions, but in this case, I only moved some individual posts that referenced SGLA. The original Rboy topic is still there, so you can continue any discussion specific to that in that thread.

As far as the Rboy apps situation, all custom groovy smartapps, including all of the Rboy apps, were shut down when Samsung shut down the free hosting cloud last week. That was a few days before the SGLA problem occurred.

Here’s the official announcement of the shutdown:

The only fix for that is for Rboy to write a completely new version using the new architecture. So absolutely, you are right that it is a completely different problem and solution than the SGLA problem, which was a temporary platform issue on the new architecture. They were not caused by the same root problem.

Rboy has a page on that site discussing the issue, although it doesn’t say much:

So again, you’re right, that’s a totally different problem, and should be discussed in the other thread.

The following thread is about Rboy’s lock user management (LUM):

[RELEASE] Lock User Management (LUM)

And this next one is about Rboy’s smartapp for rentals. Both shutdown when the hosting cloud was shutdown. :disappointed_relieved:

[RELEASE] Rental Lock Automater - Airbnb, VRBO, HomeAway, TripAdvisor, Booking, Expedia

3 Likes

How did you reinstall? I have tried to delete from the Life tab and install multiple times and see no option to setup lock codes.

Got it to work on android after clearing data and force stop.

1 Like

I didn’t think I used the lock manager (stock one, never implemented Robot one), but I used to have a tile in my favorites that showed the status of my lock. Is that the same thing? I realized it’s gone and can’t seem to find a way to add back. I know I can just add the lock tile directly, but I liked the old one was bigger and color coded so quick to scan for status.

On favorites, select the three-dot menu and “Show status information”. Turning this on should show your locks, but will also show a bunch of low battery and other alerts that might or might not be of interest to you.

1 Like

I have those on, but this was something else. Bigger, like the size of home monitor. Would be blue when locked and red when unlocked. I remember what I would click on if I accident it would try and download, which I never let complete because I never interacted with it, but that made me realize I wonder if it was the lock manager.