# SmartThings Outage - Jan 27 2018 **URL:** \ **Category:** General Discussion\ **Tags:** mobileapp, outage\ **Created:** [January 28, 2018, 12:06am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875 "2018-01-28T00:06:56Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![borristhecat](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/borristhecat/32/64916_2.png) [@borristhecat](https://community.smartthings.com/u/borristhecat)\ **Post date:** [January 28, 2018, 12:06am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875/1 "2018-01-28T00:06:56Z")
Is anyone else having issues again with their app? ---
**Author:** ![KevinH](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/kevinh/32/22844_2.png) [@KevinH](https://community.smartthings.com/u/KevinH)\ **Post date:** [January 28, 2018, 12:07am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875/2 "2018-01-28T00:07:35Z")
Yup, seems to have some ‘backend’ issues 😉 ---
**Author:** ![borristhecat](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/borristhecat/32/64916_2.png) [@borristhecat](https://community.smartthings.com/u/borristhecat)\ **Post date:** [January 28, 2018, 12:08am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875/3 "2018-01-28T00:08:31Z")
Great news 👍 ---
**Author:** ![MEarly](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/mearly/32/43240_2.png) [@MEarly](https://community.smartthings.com/u/MEarly)\ **Post date:** [January 28, 2018, 12:11am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875/4 "2018-01-28T00:11:41Z")
/sigh Someone please give us local processing. ---
**Author:** ![GGexe](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/ggexe/32/131227_2.png) [@GGexe](https://community.smartthings.com/u/GGexe)\ **Post date:** [January 28, 2018, 12:11am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875/5 "2018-01-28T00:11:49Z")
same here, not like this ---
**Author:** ![WB70](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/wb70/32/95668_2.png) [@WB70](https://community.smartthings.com/u/WB70)\ **Post date:** [January 28, 2018, 12:12am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875/6 "2018-01-28T00:12:37Z")
I was in the middle of creating a new DH and testing. 😂 I’m going to retitle the topic so that it stays in line with all the other recent outage topics. ![200w (10)](https://global.discourse-cdn.com/smartthings/original/3X/c/9/c9e81b2f1ad7f97cc8de25ddd07e7b557e9d6f3a.gif) ---
**Author:** ![Bill\_Crowder](https://avatars.discourse-cdn.com/v4/letter/b/e5b9ba/32.png) [@Bill\_Crowder](https://community.smartthings.com/u/Bill_Crowder)\ **Post date:** [January 28, 2018, 12:13am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875/7 "2018-01-28T00:13:14Z")
Certificate errors, that is scary… ---
**Author:** ![WB70](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/wb70/32/95668_2.png) [@WB70](https://community.smartthings.com/u/WB70)\ **Post date:** [January 28, 2018, 12:13am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875/8 "2018-01-28T00:13:51Z")
IDE appears to be fine. Just Mobile App out for me right now. ---
**Author:** ![mmmBoost](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/mmmboost/32/116360_2.png) [@mmmBoost](https://community.smartthings.com/u/mmmBoost)\ **Post date:** [January 28, 2018, 12:14am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875/9 "2018-01-28T00:14:03Z")
![Screenshot_20180127-170825](https://global.discourse-cdn.com/smartthings/original/3X/a/e/aee2972f8cd4ae389f7177046aaa28a44b8d7d61.png) Yay… at least I can still control my lights from Hue directly… ---
**Author:** ![WB70](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/wb70/32/95668_2.png) [@WB70](https://community.smartthings.com/u/WB70)\ **Post date:** [January 28, 2018, 12:15am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875/10 "2018-01-28T00:15:06Z")
> [@mmmBoost](#): > > Yay… at least I can still control my lights from Hue directly… Hey, you missed a call. Go listen to your voicemail. I think it’s an outage announcement 🤣 ---
**Author:** ![borristhecat](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/borristhecat/32/64916_2.png) [@borristhecat](https://community.smartthings.com/u/borristhecat)\ **Post date:** [January 28, 2018, 12:15am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875/11 "2018-01-28T00:15:25Z")
I was creating a room and it started going crazy. Then sarted saying you have network issue and thought my line was down again ☹ ---
**Author:** ![Bill\_Crowder](https://avatars.discourse-cdn.com/v4/letter/b/e5b9ba/32.png) [@Bill\_Crowder](https://community.smartthings.com/u/Bill_Crowder)\ **Post date:** [January 28, 2018, 12:15am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875/12 "2018-01-28T00:15:54Z")
I have alarms going off, No control… ---
**Author:** ![WB70](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/wb70/32/95668_2.png) [@WB70](https://community.smartthings.com/u/WB70)\ **Post date:** [January 28, 2018, 12:17am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875/13 "2018-01-28T00:17:12Z")
> [@Bill\_Crowder](#): > > I have alarms going off, No control… Why you shouldn’t be using SmartThings for security. Especially sirens and alarms tied to SHM. ---
**Author:** ![Kaibosh](https://avatars.discourse-cdn.com/v4/letter/k/ba8739/32.png) [@Kaibosh](https://community.smartthings.com/u/Kaibosh)\ **Post date:** [January 28, 2018, 12:17am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875/14 "2018-01-28T00:17:21Z")
IDE not working for me… Was fine until the next action I took after the certificate expired - since then (and despite adding an exception to allow untrusted certificate), I can’t even log into it. Guess I got my Sunday back 🙂 ---
**Author:** ![rlin5741](https://avatars.discourse-cdn.com/v4/letter/r/f1d935/32.png) [@rlin5741](https://community.smartthings.com/u/rlin5741)\ **Post date:** [January 28, 2018, 12:17am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875/15 "2018-01-28T00:17:28Z")
US server here App isn’t working Automations (motion sensor turn on lights automatically) does not work Pressing switches to trigger a light does work (my particular switches are no local control enabled) ---
**Author:** ![teozfrank](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/teozfrank/32/74333_2.png) [@teozfrank](https://community.smartthings.com/u/teozfrank)\ **Post date:** [January 28, 2018, 12:18am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875/16 "2018-01-28T00:18:23Z")
Yep same problem here cannot login… Certificate expired for SSL too. ---
**Author:** ![borristhecat](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/borristhecat/32/64916_2.png) [@borristhecat](https://community.smartthings.com/u/borristhecat)\ **Post date:** [January 28, 2018, 12:18am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875/17 "2018-01-28T00:18:48Z")
> [@Bill\_Crowder](#): > > I have alarms going off, No control… I know! Theses outages are so inconsiderate, why can’t they tell us before the 💩 hits the fan 🤣 ---
**Author:** ![rlin5741](https://avatars.discourse-cdn.com/v4/letter/r/f1d935/32.png) [@rlin5741](https://community.smartthings.com/u/rlin5741)\ **Post date:** [January 28, 2018, 12:19am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875/18 "2018-01-28T00:19:14Z")
Just hit the status page: [https://status.smartthings.com/](https://status.smartthings.com/) ---
**Author:** ![WB70](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/wb70/32/95668_2.png) [@WB70](https://community.smartthings.com/u/WB70)\ **Post date:** [January 28, 2018, 12:20am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875/19 "2018-01-28T00:20:11Z")
On shard na02-useast1. Time: 4:20pm Pacific time - IDE was still working until 30 seconds ago. Now down. - Mobile app down. Email received at 4:17pm Pacific time ![Screenshot_20180127-162036](https://global.discourse-cdn.com/smartthings/original/3X/7/b/7bb9d2dc19e2bb5a0c6c9b85bb3c6c455faa5fd1.png) ---
**Author:** ![ClassicGOD](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/classicgod/32/50101_2.png) [@ClassicGOD](https://community.smartthings.com/u/ClassicGOD)\ **Post date:** [January 28, 2018, 12:21am UTC](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875/20 "2018-01-28T00:21:35Z")
How do you miss certificate renewal on production environment? 🤣 [Next page](https://community.smartthings.com/t/smartthings-outage-jan-27-2018/116875.md?page=2)