Couple days before Christmas my internet connection stuttered and i had to reboot my router. After that Smartthings lost connection with Hue Bridge. I have no DH for Hue so I’m using what Smartthings uses as a default. Before that with Hue I had no trouble connecting it what so ever, but just before Christmas Hue stopped working with Smartthings.
By itself Hue works perfectly with no trouble, but it refuses to connect with Smartthings.
I managed to remove my ST Hub from IDE (before that I removed Hue things from mobile app).
After I re-added ST hub, smartthings first found Hue Bridge but because one of my Hue bulbs was turned off from the wall switch I had to rescan Things. Then I was not able to find Hue Bridge again.
For almost two weeks now I haven’t been able to find my Hue Bridge (and ligths).
Smartthingsin hub finds official Smartthings Motion sensor without any problems.
Used repair Z-wave network
Removed Hub several times from Ide
Countless times power cycled all of my devices
Factory resetted Hue Bridge several times
Factory resetted my router several times
Is the hue bridge somehow stored in my Smartthings hub in a ignore list or what can I do to get them back up and running?
I’m having the same issue. My problem started today. Woke up to every one of my Hue lights and my Hue Bridge reporting Unavailable in ST. Restarted my router as well as the ST hub but they’re all still offline. Going through my Hue app, they all report online and work fine, however.
I’m getting close to being done with Smartthings. This whole smart home thing has been something of a hobby but my experience with ST has been so frustrating. The system has so much potential but it is terribly broken and I certainly wouldn’t trust it with any kind of security.
remove power plug and batteries from ST hub and power down hue hub
Wait two minutes
reinsert batteries into st hub and reinsert power cable
apply power to hue hub
go to st app or ide and wait several minutes while the system settles
All hue devices initially reported unavailable then were reenabled after a couple of minutes
Thanks for the reply. After a lot of playing around I was able to get the hue bridge to work by changing the Zigbee channel. I used WiFi Explorer to check channel availability and apparently my new mesh router system decided to select a channel the put the Hue Zigbee channel within the WiFi channel’s side lobe. I fixed it by selecting a zigbee channel on one end of the spectrum and hard selecting a WiFi channel for my network on the other end. Now everything is working fine.
I appreciate your suggestion and will also apply a hardcoded IP for the bridge.