# Smartthings IDE Groovy problem **URL:** \ **Category:** General Discussion\ **Tags:** developers\ **Created:** [September 15, 2018, 8:07pm UTC](https://community.smartthings.com/t/smartthings-ide-groovy-problem/136788 "2018-09-15T20:07:19Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![donald\_s](https://avatars.discourse-cdn.com/v4/letter/d/e5b9ba/32.png) [@donald\_s](https://community.smartthings.com/u/donald_s)\ **Post date:** [September 15, 2018, 8:07pm UTC](https://community.smartthings.com/t/smartthings-ide-groovy-problem/136788/1 "2018-09-15T20:07:19Z")
I am able to log in to my Smart things IDE account, but 7-8 times out of 10, when I click on the “my hubs” or “my devices” tab, I am greeted with the message “You don’t have any hubs” or “You don’t have any devices”. Occasionally, I do get my hub and devices show up. I am using Google Chrome on Windows 7. The only thing that shows up consistently, every time is a custom device handler. Is there any fix to this problem? ---
**Author:** ![RonV42](https://avatars.discourse-cdn.com/v4/letter/r/8baadc/32.png) [@RonV42](https://community.smartthings.com/u/RonV42)\ **Post date:** [September 15, 2018, 8:09pm UTC](https://community.smartthings.com/t/smartthings-ide-groovy-problem/136788/2 "2018-09-15T20:09:20Z")
Try logging in using incognito in Chrome and see if that works. I haven’t seen this issue but when I try to edit devices some times I get the access denied message that that fixes it for me. Also you may want to flush your browser cache now and again. > **[How to Activate Incognito Mode on Google Chrome](https://www.wikihow.com/Activate-Incognito-Mode-on-Google-Chrome)** > > In Incognito Mode, you can go through your normal browsing and surfing activities without worrying about leaving your history and cookies on the computer or device. In this mode, you can use Google Chrome in private, without it saving all... ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [September 15, 2018, 8:11pm UTC](https://community.smartthings.com/t/smartthings-ide-groovy-problem/136788/3 "2018-09-15T20:11:25Z")
Are you logging into IDE at [https://account.smartthings.com](https://account.smartthings.com)? ---
**Author:** ![donald\_s](https://avatars.discourse-cdn.com/v4/letter/d/e5b9ba/32.png) [@donald\_s](https://community.smartthings.com/u/donald_s)\ **Post date:** [September 15, 2018, 8:39pm UTC](https://community.smartthings.com/t/smartthings-ide-groovy-problem/136788/4 "2018-09-15T20:39:25Z")
No, I am logging in at [https://graph.api.smartthings.com/](https://graph.api.smartthings.com/) But, when I click on the " log in" link on that page, I get re-directed to [https://account.smartthings.com](https://account.smartthings.com) ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [September 15, 2018, 9:00pm UTC](https://community.smartthings.com/t/smartthings-ide-groovy-problem/136788/5 "2018-09-15T21:00:39Z")
Ok, let me restate… login to IDE using [https://account.smartthings.com](https://account.smartthings.com) instead of ide.graph because you are most likely being redirected back to the incorrect shard and thus your hub not being found. 🙂 ---
**Author:** ![donald\_s](https://avatars.discourse-cdn.com/v4/letter/d/e5b9ba/32.png) [@donald\_s](https://community.smartthings.com/u/donald_s)\ **Post date:** [September 15, 2018, 10:18pm UTC](https://community.smartthings.com/t/smartthings-ide-groovy-problem/136788/6 "2018-09-15T22:18:08Z")
Thank you. That appears to have solved my problem!