Would love to have a drag-n-drop, flow-like interface so that the hub and each thing would have their own icons with their attributes embedded within them. Once a new thing was certified by SmartThings to work with the platform, it would then be available as a new icon to use in the flow.
(Bonus: For consumers, I firmly believe this would drive new thing adoption. Once a person sees that new locks, sensors, or some other thing solution is available and would instantly/seamlessly integrate with their hub, a quick click would let them buy it and then quickly add it to a flow and then configure it once it arrived).
Example of a Flow and the “Time ROI”: We’re on RingCentral for telephony and it’s a configuration nightmare. Initial setup was nearly 30 hours a few years ago. It’s such a pain-in-the-arse to modify or add new hardware to that we basically…don’t.
So last month I did a test-before-switching with two other providers and the usual VoIP setup nightmare continued. While shorter, the setup time was still roughly 20+ hours each and required connecting with tech support several times. “Damn…looks like I’ll have to stay at RingCentral,” I thought.
Then a midsize company CTO buddy of mine told me about Telzio.com. Tried the demo, signed up, and created my first flow which you see below. The punchline? It took me 15 minutes to set up and test! I’ve since built two other flows for customer support and incoming sales queries and it took longer for me to think about the interaction flow I wanted then it took to build it.
THAT is the sort of interface I’ve longed for with SmartThings, especially as my home layout becomes more complex. Doing everything on my iPhone or iPad works, but I’d much rather build sophisticated interactions with a flow-chart-like metaphor similar to what Telzio delivers.
My $ .02