SmartThings Hub V2 now available for pre-order

I’m sure that’s frustrating! There are a lot of things that can help, including a zigbee repeater, but it depends on the exact problem you’re having. Support@smartthings.com can help review your setup and may have some suggestions.

You might also find the following topic interesting, there’s a lot of discussion of different things people have done that made presence more reliable in their particular situation: