SmartThings hub crashes and goes inactive - hue hub conflict

[cmhuk1962 (Chris Holdcroft)]

My Smartttings hub went off line last Wednesday - the reason for the crashing is still not known but their is a conflict with my Hue hub and the fact that I have 50 hue bulbs - turn off the hue and smartthings works, turn hue hub on and about 12 mins later it freezes and goes off line - Support are aware of the conflict and are working on a solution wanted to see if I was the only one -

[JDRoberts]

@cmhuk1962

Support are aware of the conflict and are working on a solution wanted to see if I was the only one -

You’re not. There has been an active thread on this for five days.

Hue Hub conflict

I’m hoping that someone can help me here. I tried my luck with tech support but they say it’s basically broken and not working. They are trying to work with Hue to resolve the issue. I am beyond speechless at this and my ST hub is basically a useless brick. I had around 5-7 hue bulbs, and some other smart devices prior to a week ago. I have the latest ST hub and Hue hub. Everything worked well. I was able to use the Hue app on my iphone and ST app as well on my iphone. I setup some automations with ST to turn on lights at certain times a day. Life was good… I decided to step up my Hue game and got 20 more light bulbs to so some more automation. I spent a while getting these all setup with my Hue hub & app. The Hue setup was great and worked fine. All my new bulbs worked as expected. I a…