I’m just wondering if anyone has taken ownership of their Smartthings hub and found that the battery slots under the device don’t contain the metal connecting plates at the end of each battery slot? Out of the 4 slots I have, I only have metal connectors at then end of the first slot and none either in of slot 2 and 3 and a metal connector at only one end of slot 4.
Basically when I put the 4 batteries in, only slot one holds the battery in place, while the other 3 allow the batteries to slide up and down in the slots?
Is this normal? Or does it sound like I have a manufacturing faulty one?
We figured some of the supply chain issues and replacement time is much faster right now. Can you send over photos to support@smartthings.co.uk and let them know.
Just to let everyone know - Currys took the device back without problem after reviewing the fault. They also claimed it seemed to be a one off and I checked the new one while in the store to make sure it didnt have the same issue.
Thanks all for your support and suggestions. I’ll keep reading the forums, to see what else I can do with this beast… Although, please please please, hurry to fix IFTTT, that was my one and only (not really) want for the Hub to integrate with and I use it loads at the moment on my phone.