Yesterday it didn’t detect that I was home and the sirens went off. Now I can’t open my door or they’ll all go off again. This has to stop. I can’t have a home security system that can’t be controlled.
I understand that it’s not possible to have 100% uptime on a cloud service. There needs to be a local-only control method to disable the alarm once it has been triggered (a code or switch pattern or something…)
I have a traditional alarm system as well, so I guess it’s time to disable the SmartThings alarm again until they get their act together.