Without an update to my OS or app, smartthings has started to close itself this morning. I open it, and after one interaction, any interaction it closes itself. I cleared cache, data and reinsalled and nothing has worked. I’m running oneui 8.5 on an S25 ultra. Anyone else experienced this before?

Hi. Same problem here, on s25 ultra. On old phone s22 ultra it is working.

I’ve not been able to get it working on multiple android devices, only on my samsung fridge.

Same here not working on Goole Pixel or Pixel tablet. Tried reinstalling and restarting device etc.

Broken for me too, Pixel 10 + other Android devices… :frowning: @nayelyz ?

Same thing to me and all of my devices are gone!!! i try to update my password to try to solve the problem but all of my 85 devices are gone!! Seems i need to create all again!!!

Same here… SmartThings app keeps crashing, same issue across multiple smartphones. Initially I thought my Samsung account has been corrupted so I tried to login to web. I did manage to log-in but then after a short while, it also threw an error. I tried to login again but then ALL my setup (location…

Exact same issue I have now. Hopefully Samsung can restore ALL our setup from the Cloud.

Is it still the same case for you? Coz when I checked on other phones, initially it shows my home settings but then after few seconds the app suddenly refreshed & all my setup is gone.

Duplicate of thread: [image] Android mobile app crashes when opened SmartThings (Samsung Connect) The Android mobile app version 1.8.47.24 on both my Pixel 6a phone (Android 17) and my Lenovo Table P11 (Android 14) crashes when the app is opened. This just sta…

Spent over half an hour with support chat. Nothing working for me still, they’ve raised the issue internally, this is how they signed off Thank you for your cooperation in completing the necessary steps to help resolve this issue. I have now raised this case and please note that this process typica…

Smartthings closes itself

Apps & Clients

TheHundredthIdiot August 4, 2026, 9:40am 10

Duplicate of thread:

Topic		Replies	Views
Android mobile app crashes when opened SmartThings (Samsung Connect)	40	329	August 5, 2026
Smartthings App Android Crashing Devices & Integrations	2	1464	January 20, 2023
Smartthings App not opening on iOS iOS	1	166	January 4, 2025
App Does Not Work! SmartThings (Samsung Connect)	20	9420	September 14, 2022
Smartthings app crashing on S10 and Tab 6 Android	8	2319	April 13, 2021

Smartthings closes itself

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