First time post after searching for ages.
Is there some kind of comparability issue between the new smartthings app (previously connect) and the smartthings classic app?
Custom device handlers seem to work flawlessly and display as intended in the classic app. Yet the same device in the new smartthings app doesn’t enable any functionality for a custom device handler unless you make a corresponding app to use it with.
This seems a little inconvenient for something as simple as a light bulb (in my case an aeotec rgbw) I can go to classic app and turn on and off dim set colour etc all from the device tile.
Yet in the new app which is advised to use I just get a tile with no controls at all and when pressed on I get “can’t connect to device”
Is there something I’m doing wrong here?