# Smartthings Classic App craches when adding SmartApp

**URL:** <https://community.smartthings.com/t/smartthings-classic-app-craches-when-adding-smartapp/175974>\
**Category:** General Discussion\
**Tags:** android, smartapp\
**Created:** [October 25, 2019, 8:54am UTC](https://community.smartthings.com/t/smartthings-classic-app-craches-when-adding-smartapp/175974 "2019-10-25T08:54:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Stefano\_Liboni](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/stefano_liboni/32/105990_2.png) [@Stefano\_Liboni](https://community.smartthings.com/u/Stefano_Liboni)\
**Post date:** [October 25, 2019, 8:54am UTC](https://community.smartthings.com/t/smartthings-classic-app-craches-when-adding-smartapp/175974/1 "2019-10-25T08:54:45Z")

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Hi all,  
In SmartThigns Classic App for Androis (Huawei device), I go on the SmartApp screen and if I press Add SmartApp, the app crashes and closes. In the marketplace I see nothing… the list is empty.  
Also I noticed that if I press “Add Manually” while adding a Thing, the app crashes but instead of closing it goes back to the My Home page on the My Things tab.

Those crashes are preventing me from using any SmartApp which I need 🙂 .  
I tried to install and publish some SmartApp (ABC SmartApp) from the web portal but I cannot see them in the Classic App.

My hub is new and is from UK, while when I log in SmartThings with a Samsung account, I’m directed to [graph-na04-useast2.api.smartthings.com](http://graph-na04-useast2.api.smartthings.com) which seems to be in US East.

Hub info:  
Firmware Version is 000.027.00009  
Hardware Version is hub v2, UK customer

I red that I should try to change the region of the Hub, so I reset it, but to be reconfigured it just asks a code from the hardware box and does not prompt me a country choise. After I reinstall it all was the same as before the reset…

Anyone that had the same problems can help?  
Tnx.

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**Author:** ![erickv](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/erickv/32/230792_2.png) [@erickv](https://community.smartthings.com/u/erickv)\
**Post date:** [October 25, 2019, 4:32pm UTC](https://community.smartthings.com/t/smartthings-classic-app-craches-when-adding-smartapp/175974/2 "2019-10-25T16:32:29Z")

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Hi @Stefano_Liboni,

You could install the [Samsung Internet App](https://play.google.com/store/apps/details?id=com.sec.android.app.sbrowser&hl)

Let us know if it helps.  
Cheers.

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**Author:** ![Stefano\_Liboni](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/stefano_liboni/32/105990_2.png) [@Stefano\_Liboni](https://community.smartthings.com/u/Stefano_Liboni)\
**Post date:** [October 28, 2019, 11:07am UTC](https://community.smartthings.com/t/smartthings-classic-app-craches-when-adding-smartapp/175974/3 "2019-10-28T11:07:32Z")

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Hi,  
I sorted it out. The problem was the HUB is Uk and my Location was in US. I created a new Location in UK and all is working now: SmartApp can be installed and are there!  
Tnx.