# Smartthings can't find sonos **URL:** \ **Category:** Device Ideas\ **Created:** [March 3, 2018, 3:59pm UTC](https://community.smartthings.com/t/smartthings-cant-find-sonos/120643 "2018-03-03T15:59:46Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![joe.asmar](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/joe.asmar/32/75015_2.png) [@joe.asmar](https://community.smartthings.com/u/joe.asmar)\ **Post date:** [March 3, 2018, 3:59pm UTC](https://community.smartthings.com/t/smartthings-cant-find-sonos/120643/1 "2018-03-03T15:59:46Z")
Hi Folks I just purchased a Sonos One , play 3 sub and playbar. while all equipment works perfectly none seem to be found by smartthings . So far I have tried : 1- Static IP 2- Reboots of all equipment 3- Tried to find through add things and marketplace 4- Waited 30 min for the find to complete multiple times Note that I can through Alexa get to smartthings so turn on lights etc… but smartthings app can’t seem to find sonos so unable to automate any trigger based process Can anyone help up here. it’s a real bummer . ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [March 3, 2018, 4:05pm UTC](https://community.smartthings.com/t/smartthings-cant-find-sonos/120643/2 "2018-03-03T16:05:21Z")
> [@joe.asmar](#): > > 2- Reboots of all equipment Reboot of your router as well? ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [March 3, 2018, 4:13pm UTC](https://community.smartthings.com/t/smartthings-cant-find-sonos/120643/3 "2018-03-03T16:13:22Z")
> [@Sonos Connectivity: Known Requirements](https://community.smartthings.com/t/sonos-connectivity-known-requirements/114608): > > Like many others I struggled to get SmartThings to recognize and successfully add my Sonos devices. Most people’s issues with Sonos discovery in ST seem to be network-related but there’s no single list of network requirements. I’d like to use this thread to create a definitive list. Open questions remaining (please respond if you can confirm these requirements!): Does UPnP definitely need to be enabled? (Enabled works for sure.) Does Multicast definitely need to be allowed? (Allowed works for sure.) Confirmed Requirements: No additional device handlers or SmartApps are necessary to install in SmartThings for detecting Sonos devices. A Sonos BOOST is not required for SmartThings connectivity. Devices can be discovered by going to either My Home \> Add a Thing or Marketplace \> SmartT… ---
**Author:** ![joe.asmar](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/joe.asmar/32/75015_2.png) [@joe.asmar](https://community.smartthings.com/u/joe.asmar)\ **Post date:** [March 3, 2018, 4:15pm UTC](https://community.smartthings.com/t/smartthings-cant-find-sonos/120643/5 "2018-03-03T16:15:13Z")
Looked into the above thread JKP and executed all recommendations … no success ---
**Author:** ![joe.asmar](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/joe.asmar/32/75015_2.png) [@joe.asmar](https://community.smartthings.com/u/joe.asmar)\ **Post date:** [March 3, 2018, 5:38pm UTC](https://community.smartthings.com/t/smartthings-cant-find-sonos/120643/6 "2018-03-03T17:38:32Z")
any other hints that can help ? ---
**Author:** ![joe.asmar](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/joe.asmar/32/75015_2.png) [@joe.asmar](https://community.smartthings.com/u/joe.asmar)\ **Post date:** [March 5, 2018, 5:50am UTC](https://community.smartthings.com/t/smartthings-cant-find-sonos/120643/7 "2018-03-05T05:50:39Z")
It cant be that I’m the only one facing this problem ! I just upgraded the routers firmware factory reset it and tried … same old problem … No sonos on the horizon Please help ---
**Author:** ![joe.asmar](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/joe.asmar/32/75015_2.png) [@joe.asmar](https://community.smartthings.com/u/joe.asmar)\ **Post date:** [March 7, 2018, 5:57pm UTC](https://community.smartthings.com/t/smartthings-cant-find-sonos/120643/8 "2018-03-07T17:57:26Z")
Bumping this up… Sonos still undetectable… Anyway I can trace this thing, when I look at the logs it’s not even seeing the hardware ---
**Author:** ![joe.asmar](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/joe.asmar/32/75015_2.png) [@joe.asmar](https://community.smartthings.com/u/joe.asmar)\ **Post date:** [March 15, 2018, 2:56am UTC](https://community.smartthings.com/t/smartthings-cant-find-sonos/120643/9 "2018-03-15T02:56:43Z")
really need your help here. can’t figure it out… is there anything I should do on the speakers. my smartthings can’t find them . pretty much impossible . ---
**Author:** ![michael2](https://avatars.discourse-cdn.com/v4/letter/m/3e96dc/32.png) [@michael2](https://community.smartthings.com/u/michael2)\ **Post date:** [March 15, 2018, 3:20am UTC](https://community.smartthings.com/t/smartthings-cant-find-sonos/120643/10 "2018-03-15T03:20:02Z")
How do you have the Sonos connected to the network? Via a bridge, hard wire, or via WiFi? All of this works via broadcast and/or multicast announcements. If anything in the network is blocking those announcements, it won’t work. ---
**Author:** ![joe.asmar](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/joe.asmar/32/75015_2.png) [@joe.asmar](https://community.smartthings.com/u/joe.asmar)\ **Post date:** [March 15, 2018, 10:54am UTC](https://community.smartthings.com/t/smartthings-cant-find-sonos/120643/11 "2018-03-15T10:54:51Z")
Hi Mike it’s connected via WiFi and working perfectly . except that smartthings can’t see it … ---
**Author:** ![michael2](https://avatars.discourse-cdn.com/v4/letter/m/3e96dc/32.png) [@michael2](https://community.smartthings.com/u/michael2)\ **Post date:** [March 18, 2018, 9:05pm UTC](https://community.smartthings.com/t/smartthings-cant-find-sonos/120643/12 "2018-03-18T21:05:45Z")
Are you able to control your Sonos from a wired device like a Desktop or Laptop? What WiFi router/AP are you using? ---
**Author:** ![joe.asmar](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/joe.asmar/32/75015_2.png) [@joe.asmar](https://community.smartthings.com/u/joe.asmar)\ **Post date:** [April 8, 2018, 1:01pm UTC](https://community.smartthings.com/t/smartthings-cant-find-sonos/120643/13 "2018-04-08T13:01:56Z")
Hi Mike Yes I can control the sonos via laptop my router is tp link and I’m using dhcp/ address reservation to reserve their IP Any hints ?? ---
**Author:** ![michael2](https://avatars.discourse-cdn.com/v4/letter/m/3e96dc/32.png) [@michael2](https://community.smartthings.com/u/michael2)\ **Post date:** [April 9, 2018, 3:25pm UTC](https://community.smartthings.com/t/smartthings-cant-find-sonos/120643/14 "2018-04-09T15:25:51Z")
Is the laptop connected to the network via wired or wireless? I am trying to establish if there is challenges with the Sonos broadcast announcements being forwarded properly between your WiFi and wired portions of your network. We need to prove that a wired device can see and manage the Sonos. ---
**Author:** ![joe.asmar](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/joe.asmar/32/75015_2.png) [@joe.asmar](https://community.smartthings.com/u/joe.asmar)\ **Post date:** [April 16, 2018, 12:45am UTC](https://community.smartthings.com/t/smartthings-cant-find-sonos/120643/15 "2018-04-16T00:45:38Z")
Hi Mike The sonos is discovered by all devices I have wirelessly, Even the lutron hub can see the sonos but smartthings cant’ even when I check the logs of smartthings none of the speakers is appearing on the logs. As if they don’t exist . I have also connected on the the sonos speakers wired to the router, still negative results, ---
**Author:** ![frostywinter](https://avatars.discourse-cdn.com/v4/letter/f/e9a140/32.png) [@frostywinter](https://community.smartthings.com/u/frostywinter)\ **Post date:** [May 5, 2018, 7:20am UTC](https://community.smartthings.com/t/smartthings-cant-find-sonos/120643/16 "2018-05-05T07:20:13Z")
I am also having this problem - my sonos one’s are not seen by smartthings - both on same wifi network… Looking for help also to get it going thanks ---
**Author:** ![davidjc](https://avatars.discourse-cdn.com/v4/letter/d/858c86/32.png) [@davidjc](https://community.smartthings.com/u/davidjc)\ **Post date:** [September 20, 2018, 4:36am UTC](https://community.smartthings.com/t/smartthings-cant-find-sonos/120643/17 "2018-09-20T04:36:34Z")
Not sure if this will help but my Sonos was not discovered by SmartThings for many months. Then, as soon as I added a TP Link WiFi Adapter and Extender plug, the sonos speaker was discovered when ‘adding a Thing’ in SmartThings. I can only conclude that it requires a stronger WiFi signal for SmartThings to detect it… David.